Journal of Quality in Maintenance Engineering: Volume 18 Issue 2

Enhancing field‐service delivery: the role of information

Olli Lehtonen, Timo Ala‐Risku, Jan Holmström

The purpose of this paper is to examine how the availability of information on the equipment to be serviced affects field‐service delivery performance.

The impact of no fault found on through‐life engineering services

Chris Hockley, Paul Phillips

The purpose of this paper is to provide a platform for discussion on the problem of no fault found (NFF) events which continues to plague maintenance operations of complex…

Shutdown preparedness in oil and gas production

Ingrid Utne, Lars Thuestad, Kaare Finbak, Tom Anders Thorstensen

The purpose of this paper is to present an approach for measuring the ability of oil and gas production plants to utilize shutdowns opportunistically for maintenance.

Collaborative contracts for inter‐organisational quality systems

Arjan de Jong, Klaas Smit

Purpose – The purpose of this paper is to demonstrate that collaborative contracts enable inter‐organisational quality systems. Design/methodology/approach – The research…

Business performance and maintenance: How are safety, quality, reliability, productivity and maintenance related?

Venkatraman Narayan

Process plant safety, asset integrity, reliability, quality, profitability and maintenance are traditionally compartmentalized, each being treated as a stand‐alone subject. The…

Impact of IT procurement on the quality of the maintenance process: Results from a study in Swedish industry

Mirka Kans

IT investments in maintenance are of strategic importance, but it is hard to fit the IT systems to the business demands. One possible reason could be inadequate planning and…

Quality of maintenance: Mirce Mechanics axiom

Jezdimir Knezevic

The purpose of this paper is to develop a science‐based formulation of quality of maintenance processes.

Quality of the maintenance process

Jezdimir Knezevic