Journal of Systems and Information Technology: Volume 26 Issue 2

Behavioral responses resulting from e-health services and the role of user satisfaction: the case of the online diabetes test

Hai Thi Thanh Nguyen, Tommi Tapanainen, Geoffrey Hubona

The advancement of technologies has made it possible for health-care organizations to provide convenient online services that enable people to manage their health conditions…

Social media commerce: an empirical study of platform, people and information from the trust transfer perspective

Yingxuan Zhang, Monica Law, Xiling Cui, Lingman Huang

This study aims to examine the mechanisms underlying social media commerce by investigating the interplay between platforms, people and information. Drawing upon trust transfer…

The use of enterprise social networks for knowledge sharing: the impact of intra-organizational trust and governance

Naseem Rahman, Maduka Subasinghage, Harminder Singh

This study aims to understand how organizations in the service industry can encourage the use of enterprise social networks (ESNs) for knowledge sharing, focusing on the concepts…

Driving factors behind mobile payment app users’ continuance intention: insights for service providers in Malaysia

Lee Yen Chaw, Chun Meng Tang, Muhammad Ali

As the competition to retain current and attract new mobile payment app users intensifies, meeting users’ needs has become fundamental for mobile payment app service providers to…

Building a thematic framework of cybersecurity: a systematic literature review approach

Tze Yin Khaw, Azlan Amran, Ai Ping Teoh

This paper aims to explore the factors affecting cybersecurity implementation in organizations in various countries and develop a cybersecurity framework to improve cybersecurity…

Investing in security-as-a-service for e-commerce infrastructure by small and medium enterprises: a Monte Carlo approach

Derek L. Nazareth, Jae Choi, Thomas Ngo-Ye

This paper aims to examine the conditions under which small and medium enterprises (SMEs) invest in security services when they migrate their e-commerce applications to the cloud…

County-level prioritization for managing the Covid-19 pandemic: a systematic unsupervised learning approach

Charitha Sasika Hettiarachchi, Nanfei Sun, Trang Minh Quynh Le, Naveed Saleem

The COVID-19 pandemic has posed many challenges in almost all sectors around the globe. Because of the pandemic, government entities responsible for managing health-care resources…