The International Journal of Organizational Analysis: Volume 11 Issue 3

EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL BEHAVIOR—II

Daniel J. Svyantek

This issue is a continuation of the International Journal of Organizational Analysis's special issue on emotional intelligence published in the last issue of the 2002 volume. The…

A CROSS‐CULTURAL EXPLORATORY STUDY OF THE LINKAGE BETWEEN EMOTIONAL INTELLIGENCE AND MANAGERIAL EFFECTIVENESS

Frank Shipper, Joel Kincaid, Denise M. Rotondo, Richard C. Hoffman

Multinationals increasingly require a cadre of skilled managers to effectively run their global operations. This exploratory study examines the relationship between emotional…

LEADERSHIP AT THE TOP: THE NEED FOR EMOTIONAL INTELLIGENCE IN ORGANIZATIONS

Victor Dulewicz, Malcolm Higgs

The need for effective leadership has become paramount to meet the challenges of the 21st Century and a growing number of academics and senior managers have recently come to…

DEVELOPING EFFECTIVE SALESPEOPLE: EXPLORING THE LINK BETWEEN EMOTIONAL INTELLIGENCE AND SALES PERFORMANCE

Dawn R. Deeter‐Schmelz, Jane Z. Sojka

Training in emotional intelligence (EI) offers a means for developing the communication and interpersonal skills needed by salespeople to develop and improve relationships with…

THE UNTOLD STORY: IS THE ENTREPRENEUR OF THE 21ST CENTURY DEFINED BY EMOTIONAL INTELLIGENCE?

Bernadette Cross, Anthony Travaglione

Emotional Intelligence (EQ) has been identified as a crucial predictor for workplace success. Entrepreneurs are those that shine and excel in the workplace beyond the norm. The…

EMOTIONAL INTELLIGENCE, CAUSAL REASONING, AND THE SELF‐EFFICACY DEVELOPMENT PROCESS

Michael J. Gundlach, Mark J. Martinko, Scott C. Douglas

Self‐efficacy has been described as a malleable quality based on individual perceptions of ability in given situations and has repetitively been linked to performance gains and…

PSYCHOLOGICAL ASSESSMENT OF EMOTIONAL INTELLIGENCE: A REVIEW OF SELF‐REPORT AND PERFORMANCE‐BASED TESTING

Carolyn MacCann, Gerald Matthews, Moshe Zeidner, Richard D. Roberts

This article provides a review and conceptual comparison between self‐report and performance‐based measures of emotional intelligence. Analyses of reliability, psychometric…