International Journal of Conflict Management: Volume 34 Issue 1

Conflict in virtual teams: a bibliometric analysis, systematic review, and research agenda

Andrea Caputo, Mariya Kargina, Massimiliano Matteo Pellegrini

The purpose of this study is to map the intellectual structure of the research concerning conflict and conflict management in virtual teams (VT), to contribute to the further…

Is conflict useful after all? A scenario experiment on the antecedents and consequences of task and relationship conflict in military settings

Maria Ioana Telecan, Claudia Lenuța Rus, Petru Lucian Curșeu

Using a within-subject vignette experiment, this study aims to disentangle the differential effect of task and relationship conflict on team effectiveness and interpersonal…

Union-enterprise guanxi and union instrumentality: an empirical study in Taiwan

Jia-Bo Guo, Hao-Chieh Lin, Yi-Hsien Wang

Because of the interest of enterprises and unions are often conflicting. For unions, how to promote union instrumentality is a critical issue. This study aims to apply the…

Escalation of relationship conflict into work disengagement: uncovering mediation mechanisms

Hsien-Ta Li

Guided by the job demands-resources model, this study aims to investigate the underlying mediation mechanisms through which vertical relationship conflict between employees and…

Interpersonal conflict as a barrier to task performance: the mediating role of workplace deviance and the moderating role of emotional intelligence

Yasir Mansoor Kundi, Kamal Badar, Muhammad Sarfraz, Naeem Ashraf

Drawing on the social exchange theory, this study aims to examine the association between interpersonal conflict and task performance as well as the mediating and moderating roles…

Caring for those in your charge: the role of servant leadership and compassion in managing bullying in the workplace

Saima Ahmad, Talat Islam, Premilla D'Cruz, Ernesto Noronha

Adapting a positive business ethics framework, the purpose of this paper is to offer a new perspective to manage bullying at work. Specifically, this paper reports an empirical…

Conflict with customers: the limits of social support and job autonomy in preventing burnout among customer service workers

Alyssa T. Klingbyle, Greg A. Chung-Yan

The purpose of this study is to examine the burnout of workers in customer service roles as a result of conflict with customers; and the role that coworker support…

Minority dissent, social acceptance and conflict transformation in multiparty systems

Petru Lucian Curșeu, Sandra G.L. Schruijer

This study aims to investigate the role of minority dissent (MD) as an antecedent for task (TC) and relationship conflict (RC) in groups engaged in multiparty collaboration. The…

A bibliometric review of research on interorganizational conflicts in the construction industry: 1989-2021

Guangdong Wu, Yan Zhu, Zhibin Hu

The issue of conflict has been around for a long time. With the development of economic development and the diversification of industries, conflicts have shown a trend of complex…