Table of contents
Exploring the importance and implementation of COBIT processes in Saudi organizations: An empirical study
Ahmad Abu‐MusaThe purpose of this paper is to explore the importance and implementation of the Control Objectives for Information and Related Technology (COBIT) processes in Saudi organizations.
The importance of perceived trust, security and privacy in online trading systems
Juan Carlos Roca, Juan José García, Juan José de la VegaThe purpose of this paper is to test an augmented technology acceptance model (TAM) in the online financial trading context. This research aims to investigate how e‐investors are…
IT disaster recovery: Oman and Cyclone Gonu lessons learned
Ali H. Al‐Badi, Rafi Ashrafi, Ali O. Al‐Majeeni, Pam J. MayhewThis paper aims to explore the issues of information technology (IT) disaster recovery (DR) and business continuity planning (BCP) in light of Cyclone Gonu in Oman.
Internet retail banking: A competitive analysis in an increasingly financially troubled environment
Alan D. SmithThe purpose of this paper is to examine the online retail banking industry and determine if there is evidence that online banking will be a dominant player in the financial…
A holistic framework for mCRM – data mining perspective
Jayanthi Ranjan, Vishal BhatnagarThe purpose of this paper is twofold. First, in order to understand mobile customer relationship management (mCRM) and data mining application in the mCRM, this paper aims to…
E‐commerce usage and business performance in the Malaysian tourism sector: empirical analysis
Mohamed Intan Salwani, Govindan Marthandan, Mohd Daud Norzaidi, Siong Choy ChongBased upon the E‐VALUE model developed, this paper aims to investigate the impact of e‐commerce usage on business performance in the tourism sector.