Quality Assurance in Education: Volume 28 Issue 3

The relationship between quality management practices, organizational innovation, and technical innovation in higher education

Mauro Sciarelli, Mohamed Hani Gheith, Mario Tani

This paper aims to investigate the effects of quality management practices (QMPs) on innovation in higher education (HE), and how organizational innovation (OI) may influence…

International students’ service quality evaluations towards Turkish universities

Zehra Bozbay, Fakhri Baghirov, Ye Zhang, Amran Rasli, Meltem Karakasoglu

This paper aims to investigate international students’ perception and satisfaction towards Turkish universities’ service quality.

How communication noise erodes quality and undermines learning

Emmanuel Chukwunonye Ifeduba

Communication, which is the cornerstone of knowledge creation and transmission, is sometimes undermined by noise often described simply as errors but hardly interrogated as…

Examining the relationship between the accreditation of engineering programmes and institutional performance

Humaid Al Busaidi

The purpose of this study is to examine the relationship between engineering programme accreditation (EPA) and institutional performance (IP) using perceptual measures. Two IP…

Are rankings and accreditation related? Examining the dynamics of higher education in Poland

Krzysztof Rybinski

This paper aims to analyse the relationship between two measures of university quality, the outcome and other characteristics of a mandatory accreditation and the university…