Table of contents
Releasing trapped thinking in colleges. Part 2: managing innovation and building innovation into ordinary work
Donal CarrollSuggests that, in order to meet the challenges of the Learning and Skills Council, post‐compulsory education and training organisations need to develop a new organisational…
Quality measurement and quality assurance in higher education
John F. Welsh, Sukhen DeyThis paper discusses the notion of quality measurement and describes the role of an enterprise‐wide, technology‐based continuous Quality Measurement System (QMS2000) in the…
The need for education and training in the use of the EFQM model for quality management in UK higher education institutions
A. Ernest Osseo‐Asare, David LongbottomThis paper describes the findings of a case study undertaken to investigate the status of total quality management in a UK higher education institution (HEI) using the…
A student’s initial perception of value when selecting a college: an application of value added
Richard SchmidtHigher education customers can be defined as either the faculty, students or administration. The key stakeholder often has been identified as the student. Selecting a college is…
E‐learning: engagement, enhancement and execution
Ian RoffeExplores the practical and theoretical issues involved in the evaluation, quality assurance and engagement of operating an e‐learning programme as a distance learning service on…
ISSN:
0968-4883e-ISSN:
1758-7662ISSN-L:
0968-4883Online date, start – end:
1993Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Jeffrey W Alstete
- Dr Heidi Flavian
- Dr Krassie Petrova