Training for Quality: Volume 2 Issue 3
Table of contents
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00197859210022789. When citing the…
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000235. When citing the…
The Visible Impact of Quality
Jane MennellDescribes a very simple quality project to improve access to informationwhich is important to the company. Despite the simplicity of theproject, it affected all staff and…
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09604529410065207. When citing the…
Involving Staff in the Process of Continuous Improvement
Yvette TomlinsonExplores the relationship between staff, empowerment, organizationalculture and the process of continuous improvement. Emphasizes the needfor active involvement of all staff…
Consulting for Positive Change
Matthew HindOutlines a new training programme for quality managers, to help themdevelop consultancy skills. The programme focuses on implementation of aquality plan within an organization.
Benchmarking for Best Practices in Employee Development
Stelios Milonakis, Mohamed ZairiExamines three market leaders, referred to as RST, XYZ and ABC, andshows their understanding of the quest for quality and the management ofemployee development. The evidence is…