Human Resource Management International Digest: Volume 21 Issue 4

Keep it simple: The influence HR can exert with a clearer writing style

The purpose of this paper is to examine the benefits that can flow to an organization when its employees adopt a clear writing style and explain in particular the improvements…

Croydon Health Services NHS Trust creates an internal‐coaching culture: New skills promote organizational change and performance

The purpose of this paper is to present the results of an independent, solution‐focused evaluation of the Expert Internal Coach program, accredited at level 5 by the Institute of…

Lessons from the military speed leadership development at Walmart: Academy accelerates high‐potential people's rise to the top

The purpose of this paper is to describe how supermarket‐giant Walmart, facing demand to open stores faster than it could produce qualified managers, has launched a leadership…

What makes Santander a great place to work: Bank delivers wide range of benefits for all

The purpose of this paper is to describe the policies and practices that have helped to make Santander UK a great place to work.

Transport for London travels the extra mile to strengthen the mental resilience of its workforce: Absence drops significantly following award‐winning e‐learning

The purpose of this paper is to describe an award‐winning course on mental resilience, developed by digital‐learning and communication specialist Saffron Interactive, for…

Origin Housing achieves dramatically better customer satisfaction: Forum theater puts trainees in the spotlight

The purpose of this paper is to chart a novel approach to customer‐service training at Origin Housing, using forum‐theater techniques in which the trainees can decide where the…

Redsky engages with insurance and investment firm: Team‐leader training embeds organizational culture

The purpose of this paper is to describe how training for team leaders has helped Engage Mutual Assurance, a UK insurance and investment company, to embed its organizational…

Rockwool steps up support for women's career progression: Ascent program teaches leadership and management skills

The purpose of this paper is to explain how insulation‐manufacturer Rockwool has stepped up its efforts to get more women into senior manufacturing jobs by signing up for a…

The training numbers add up for Custom Enterprises: Single‐man accountancy practice transformed into a fast‐expanding firm

The purpose of this paper is to describe how training helped to transform a single‐man UK accountancy practice into a fast‐expanding six‐person firm providing all aspects of…

China's civil service adopts e‐HRM … up to a point: Most offices blend paper‐based and electronic systems

The purpose of this paper is to describe how public‐sector organizations in the Chinese autonomous region of Guangxi Zhuang are applying e‐HRM practices.

Interest accumulates in bank's health and well‐being program: Award‐winning scheme benefits employees and the wider community

The purpose of this paper is to describe a major bank's health and well‐being program, which has won a Business in the Community award for being among the best examples of…

Smart leadership blends hard and soft skills: … and emphasizes the importance of continuous learning

The purpose of this paper is to present the concept of smart leadership and outline how to excel as a leader.

Cary Cooper on engagement, wellbeing, and the persistence of the glass ceiling

The purpose of this paper is to provide an interview with Cary L. Cooper, Distinguished Professor of Organizational Psychology and Health at Lancaster University

Coaching Understood: A Pragmatic Inquiry into the Coaching Process

Learn Spanish with Paul Noble

Painless Presentations: The Proven, Stress-free Way to Successful Public Speaking