Table of contents
What HR can do to give change a chance
Richard Derwent CookeThis article presents the view that change is part of nature rather than an industrial process, and that HR specialists are well placed to approach it with the care and…
Recruitment goes into overdrive as InterContinental Hotels battles for talent: Group plans major expansion
This article aims to examine how InterContinental Hotels plans to cope with the skill shortage in the hospitality industry, given the company's plans to open more than one new…
Gorilla makes an impact at business‐transformation and people‐development firm: … and helps an employee to win the Silver Screw award
Forms the first of two articles examining how the unusual organizational culture contributes to business success at business‐transformation and people‐development company Impact.
Empowerment breeds contentment at Happy Computers: Employees encouraged to trust their own judgment
In the first of two articles, describes the unusual HR practices that have brought success to UK computer‐training company Happy Computers.
Benoy recruits bring Ferrari World to the desert: Software highlights technical skills of existing and potential employees
This paper aims to describe how software helped international architect, master‐planner and architectural designer Benoy quickly to recruit skilled computer‐aided designers to…
ING Direct directors usher in pick‐and‐mix benefits: Strong communication campaign boosts program take‐up
This paper aims to describe the internal‐communication process surrounding the introduction of “pick and mix” benefits at ING Direct in the UK.
Beaverbrooks sparkles in the workplace: Strong sense of “family” boosts business performance
This paper aims to describe the policies that have helped high‐street jeweller Beaverbrooks to win a lifetime‐achievement award for being among the top companies in the Sunday…
Investing in people proves just the ticket for Merseytravel: Program helps to reduce sickness absence and staff grievances
This paper aims to describe how UK passenger‐transport authority Merseytravel has benefited since earning Investor in People status three years ago.
Marriott Hotels stresses the Spirit to Serve: Firm among best big companies to work for in UK
This paper aims to examine the factors that helped Marriott Hotels in the UK to 14th place in this year's Sunday Times list of the top 20 big companies to work for.
Siemens Automation & Drives makes training “stick”: Workshops bring measurable improvements in customer satisfaction
This paper aims to describe how training and coaching by Kepner‐Tregoe helped to change behaviors among customer‐support employees at Siemens Automation & Drives.
EDF Energy harnesses the power of leadership development: Two programs highly rated in latest National Training Awards
This paper aims to examine two management‐development programs at EDF Energy – the 4Is program for directors and senior and middle managers, and Turning up the Volts, for team…
It's time employees had more say in evaluating their supervisors: Reciprocal evaluation provides path to greater effectiveness
Joan MarquesThis paper aims to advance the view that employees should be allowed to evaluate their supervisors, with a review of these evaluations by the next level of management.
ISSN:
0967-0734e-ISSN:
1758-7166ISSN-L:
0967-0734Online date, start – end:
2002Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
Management Development ReviewEditor:
- Nicholas King