International Journal of Physical Distribution & Logistics Management: Volume 48 Issue 4

Omni-channel logistics special issue

Soroosh Sam Saghiri, Michael Bernon, Michael Bourlakis, Richard Wilding

Omni-channel retailing research – state of the art and intellectual foundation

Erdem Galipoglu, Herbert Kotzab, Christoph Teller, Isik Özge Yumurtaci Hüseyinoglu, Jens Pöppelbuß

The purpose of this paper is twofold: to identify, evaluate and structure the research that focusses on omni-channel retailing from the perspective of logistics and supply chain…

E-fulfilment and distribution in omni-channel retailing: a systematic literature review

Marco Melacini, Sara Perotti, Monica Rasini, Elena Tappia

Given the progressive growth of e-commerce sales and the rising interest in omni-channel (OC) retailing amongst academics and practitioners, the purpose of this paper is to…

From bricks-and-mortar to bricks-and-clicks: Logistics networks in omni-channel grocery retailing

Johannes Wollenburg, Alexander Hübner, Heinrich Kuhn, Alexander Trautrims

The advent of grocery sales through online channels necessitates that bricks-and-mortar retailers redefine their logistics networks if they want to compete online. Because the…

Business logistics models in omni-channel: a classification framework and empirical analysis

Gino Marchet, Marco Melacini, Sara Perotti, Monica Rasini, Elena Tappia

Companies are currently moving from multi-channel strategies to offer their customers an omni-channel (OC) experience. So far, OC research has been mainly tackled from a…

Build touchpoints and they will come: transitioning to omnichannel retailing

Roy Larke, Mark Kilgour, Huw O’Connor

The purpose of this paper is to provide an analysis of a major retailer’s transition to omnichannel retailing (OCR) from an existing multichannel retailing (MCR) base. Using the…