International Journal of Physical Distribution & Logistics Management: Volume 26 Issue 8

Logistics and interdepartmental integration

Kenneth B. Kahn, John T. Mentzer

Suggests that while integration is a term that logistics discusses in an interorganizational context, integration within an interdepartmental integration is not as prevalent…

Comparative views of logistics and marketing practitioners regarding interfunctional co‐ordination

Paul R. Murphy, Richard F. Poist

Focuses on the logistics‐marketing interface and possible mechanisms for enhancing co‐ordination between the two functions. A comparison of both logistics and marketing…

Logistics and marketing components of customer service: an empirical test of the Mentzer, Gomes and Krapfel model

Carol J. Emerson, Curtis M. Grimm

Observes that interfunctional co‐ordination is important to the provision of outstanding customer service since both marketing and logistics activities are required. Builds on a…

Boundary spanning interfaces between logistics, production, marketing and new product development

Edward A. Morash, Cornelia Dröge, Shawnee Vickery

Investigates performance relationships for interfunctional process integration and specific logistics interface capabilities. The results indicate that competitive advantage is…

Leverage2: interfunctional co‐ordination between logistics and information technology

John L. Kent

Presents a conceptual framework and a set of research hypotheses that are intended to help explain the interfunctional co‐ordination between the logistics and information…

Distribution control at Exhaust Systems Europe

Sander de Leeuw

Discusses the selection of distribution control techniques for a manufacturer of exhaust systems. A method for this selection process is proposed and worked out for the case study…