The International Journal of Logistics Management: Volume 26 Issue 2

The effect of shipping knowledge and absorptive capacity on organizational innovation and logistics value

Eon-Seong Lee, Dong-Wook Song

The purpose of this paper is to examine what types of shipping knowledge are crucial in order for shipping companies to survive in dynamic business environment, and to investigate…

Two dimensions of service: a single carrier analysis

Ahren Johnston

The purpose of this paper is to investigate the cost of improving service to a motor carrier in the intermodal market. The paper further seeks to validate the existence of two…

The role of customer relations for innovativeness and customer satisfaction: A comparison of service industries

Silvia Bellingkrodt, Carl Marcus Wallenburg

The purpose of this paper is to provide insights into commonalities and differences of service innovation across industries. The compared sectors are logistics service providers…

Do ISO standards favour logistics provider efficiency, competitiveness and sustainability? A Slovenian perspective

Patricija Bajec, Danijela Tuljak-Suban, Evelin Krmac

The purpose of this paper is to investigate the prevalence of the application of standards and their positive influence on the efficiency and competitiveness of Slovenian…

Using a transport portfolio framework to reduce carbon footprint

Kristina Liljestrand, Martin Christopher, Dan Andersson

The purpose of this paper is to develop a transport portfolio framework (TPF) and explore its use as a decision support tool for shippers wanting to improve their transport system…

Environmental sustainability of logistics service provider: an ANP-QFD approach

Jasmine Siu Lee Lam, Jing Dai

The purpose of this paper is to propose a methodology with systematic metrics for logistics service providers (LSPs) to develop their environmental sustainability performance in…

Perceived competencies required for container shipping logisticians in Singapore and South Korea

Vinh Van Thai, Gi-Tae Yeo

Managing container shipping logistics requires people with good competencies, especially in the time of new challenges. The purpose of this paper is to validate a new framework of…

Business intelligence competence, agile capabilities, and agile performance in supply chain: An empirical study

Mohamad Sadegh Sangari, Jafar Razmi

The purpose of this paper is to study the role of business intelligence (BI) in achieving agility in supply chain context by examining the relationship between BI competence…

Exploratory analysis on the relationship between strategy and structure/processes in supply chains: Using the strategy-structure-processes-performance paradigm

Mikihisa Nakano

The purpose of this paper is to provide some empirical evidence of the relationship between strategy and structure/processes in supply chains on the basis of the results of an…

The interplay of different types of governance in horizontal cooperations: A view on logistics service providers

Jan Simon Raue, Andreas Wieland

Over the last decades, horizontal cooperations between logistics service providers (LSPs) have become a well-established organizational form and their use is expected to grow even…