The International Journal of Logistics Management: Volume 13 Issue 2

The Returns Management Process

Dale S. Rogers, Douglas M. Lambert, Keely L. Croxton, Sebastián J. García‐Dastugue

Returns management is the supply chain management process by which activities associated with returns, reverse logistics, gatekeeping, and avoidance are managed within the firm…

Effective Lean Logistics Strategy for the Auto Industry

Yen‐Chun Jim Wu

Lean logistics refers to the superior ability to design and administer systems to control movement and geographical positioning of raw materials, work‐in‐process, and finished…

Implementing Collaboration Process Networks

Jan Holmström, Kary Främling, Jukka Tuomi, Mikko Kärkkäinen, Timo Ala‐Risku

The promise of process integration between organizations too often is unfulfilled and new approaches are needed. Distributed control is a new and exciting opportunity to build…

The Demand Management Process

Keely L. Croxton, Douglas M. Lambert, Sebastián J. García‐Dastugue, Dale S. Rogers

Demand management is the supply chain management process that balances the customers' requirements with the capabilities of the supply chain. With the right process in place…

Integrated Logistics Management in the Grocery Supply Chain

Ana Mejías‐Sacaluga, J. Carlos Prado‐Prado

This work aims to highlight the importance of adequately defining relationships between firms in a supply chain management (SCM) framework as the basis for its integrated…

Assessing the Operational Cost of Offshore Sourcing Strategies

Robert H. Lowson

This paper reports on an empirical study to construct an objective and quantifiable method to assess the cost of sourcing from low wage, foreign suppliers. The work details…

ISO and ABC: Complements or Competitors?

Paul D. Larson, Stephen G. Kerr

ISO 9000 and Activity‐Based Costing (ABC) are two useful tools for logisticians. Both of these tools can support efforts to improve customer service and/or reduce total costs…

Manufacturing Sourcing Practices and Relationships

Tim Baines, Gwyn Kay

Product‐sourcing practices can impact the competitiveness of an organization's products and services. Many sourcing practices exist and the challenge is to find the right…