The International Journal of Logistics Management: Volume 11 Issue 1

Measuring and Selling the Value of Logistics

Douglas M. Lambert, Renan Burduroglu

In order to receive adequate rewards for the firm's innovations and performance in logistics, managers have to measure and sell the value that is being provided to customers…

Postponement Strategies for Channel Derivatives

M. Eric Johnson, Emily Anderson

The value of postponing product differentiation until final distribution for manufacturers who market a family of product derivatives through multiple channels is examined. A…

The Role of Third‐Party Logistics Providers in Mass Customization

Remko I. van Hoek

Mass customization is coming to the forefront of international supply chains, contributing to an increasing focus on postponement. Third‐party logistics providers, are targeting…

Assessing Logistics Technology Adoption Time with Event History Analysis

Kofi Q. Dadzie, Euehun Lee, Evelyn W. Dadzie

This article addresses the issue of adoption timing in the diffusion of logistics technology. An event history analysis of warehouse automation technologies confirms the…

New Service Opportunities in the E‐grocery Business

Johanna Småros, Jan Holmström, Vesa Kämäräinen

Currently, efforts in the e‐grocery business focus on improving the purchase transaction and physical distribution of goods. However, simply improving ordering and fulfillment…

Measuring Delivery Process Performance

Jukka Kallio, Timo Saarinen, Markku Tinnilä, Ari P.J. Vepsäläinen

The focus on reengineering in the early 1990s, and the more recent emphasis on process management and change management have increased both practitioners and researchers interest…

The Role of Just‐In‐Time in Supply Chain Management

Robert J. Vokurka, Rhonda R. Lummus

In today's competitive environment, markets are becoming more international, dynamic, and customer‐driven. Customers are demanding more variety, better quality and service…

The Convergent Carrier: A Critical Factor in Supply Chain Compression

William B. Wagner, Robert Frankel

Due to the increasingly competitive global business environment supply chain compression (reducing or eliminating the number of unnecessary logistical activities in a given supply…