International Journal of Health Care Quality Assurance: Volume 9 Issue 4
Addressing the issues of management and quality
Table of contents
Continuous quality improvement in health maintenance organizations: an application of the HEDIS model
Kristin Kennedy, Sam Mirmirani, Rick SpivackOne aspect of the Clinton Healthcare Reform programme is to assist health maintenance organizations (HMOs) in collecting and analysing data for the purpose of continuous quality…
Inquest on QUEST
Raymond W. DickDescribes how a group of nurse managers developed a tool for measuring the quality of care in mental hospital wards and how this was adapted for use within general elderly…
Activity‐based cost management in health care ‐ another fad?
Brian AirdBy providing improved information for strategic planning purposes, activity‐based cost management (ABM) systems can help hospitals and other health care providers improve the…
Clinical benchmarking: results into practice
Melanie Maxwell, Tom Kennedy, Alan SpoursDescribes the way benchmarking data are used in a district general hospital to influence clinical practice. Wirral Hospital Trust is a site for the Electronic Patient Record…
Does the service at a large oncologic out‐patient clinic satisfy the patients’ perceived need?
Sophie D. Fosså, Marianne J. Hjermstad, Inger Helene Mørk, Per HjortdahlDescribes the physical status and quality of life in ambulatory oncologic patients seen at the Norwegian Radium Hospital (NRH) and assesses their satisfaction with the out‐patient…
European prototype for integrated care
Leslie BoydellDescribes the EPIC (European prototype for integrated care) project which was set up in 1992 with the aim of “improving the quality of care provided to vulnerable people living in…
ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar