International Journal of Health Care Quality Assurance: Volume 8 Issue 1
Addressing the issues of management and quality
Table of contents
Using adverse events in health‐care quality improvement: results from a British acute hospital
Kieran Walshe, Jennifer Bennett, David IngramAdverse event monitoring is a problem‐oriented approach to clinicalaudit and health‐care quality improvement, which was developed and hasbeen widely used in the USA. Briefly…
Rectification of the primary data obtained by a patients’ satisfaction survey
Hana KasalováExamines an attempt at implementation of a total quality managementprogramme in a university hospital in the Czech Republic where patientsatisfaction was found to be very high…
Quality assurance and the myth of rationality
R.G. Hill, M.C. ChungExamines the extent to which quality assurance can be conceived asa rational endeavour, particularly in ethical terms. Examines theWeberian distinction between rationality as…
Continuous improvement and TQM in health care: an emerging operational paradigm becomes a strategic imperative
Kerry Swinehart, Ronald F. GreenArgues that US health care is in a state of crisis. Escalatingcosts account for 13 per cent of GNP, making health care the thirdlargest industry in the USA, and spending is…
Implementation and evaluation of a quality assurance programme
Reuben Eldar, Revital RonenDescribes the three stages of implementation of a quality assuranceprogramme (preparatory, development of quality assurance structure andprocess, appearance of quality assurance…
ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar