International Journal of Health Care Quality Assurance: Volume 27 Issue 7

Health and social care workforce planning and development – an overview

Keith Hurst, Deirdre Kelley Patterson

The purpose of this paper is to discuss the issues relating to getting the right health and social care staff with the right skills in the right place at the right time and at the…

Discharge planning in a cardiology out-patient clinic: a clinical audit

Shirley Ingram, Barkat Khan

The purpose of this paper is to audit the active discharge (DC) planning process in a general cardiology clinic, by pre-assessing patients’ medical notes and highlighting those…

Saudi Arabian ICU safety culture and nurses’ attitudes

Abdulrahman S. Alayed, Helena Lööf, Unn-Britt Johansson

– The purpose of this paper is to examine nurses’ attitudes towards safety culture in six Saudi Arabian intensive care units (ICUs).

Implementation of patient-focused care: before-after effects

Bodil Wilde-Larsson, Marianne Inde, Annika Carlson, Gun Nordström, Gerry Larsson, Ingrid Rystedt

– The purpose of this paper is to evaluate an organizationally oriented, patient-focused care (PFC) model's effects on care quality and work climate.

Hospital rounding – EHR's impact

Chih-Yang Tsai, Paul Pancoast, Molly Duguid, Charlton Tsai

The purpose of this paper is to understand the time spent on various tasks during physician inpatient rounds and to examine the new electronic health records (EHRs) impact on time…

Does process flow make a difference to mortality and cost? An observational study

Kate Silvester, Paul Harriman, Paul Walley, Glen Burley

– The purpose of the paper is to investigate the potential relationships between emergency-care flow, patient mortality and healthcare costs using a patient-flow model.

Quality indicators for a consultation-liaison psychiatry service

Rebecca Wood, Anne P.F. Wand

Consultation-liaison psychiatry (CLP) researchers have not yet developed accepted quality indicators to measure efficiency or effectiveness. The purpose of this paper is to…

Physician recruitment and retention in rural and underserved areas

Dane M. Lee, Tommy Nichols

The purpose of this paper is to identify the challenges when recruiting and retaining rural physicians and to ascertain methods that make rural physician recruitment and retention…