International Journal of Health Care Quality Assurance: Volume 27 Issue 6
Addressing the issues of management and quality
Table of contents
Universal Health Coverage Scheme impact on well-being in rural Thailand
Farung Mee-UdonThe purpose of this paper is to investigate the extent to which the Thai Universal Healthcare Insurance Coverage Scheme (UC) has contributed to villagers’ well-being in the…
Differences in quality of life between pediatric sickle cell patients who used hydroxyurea and those who did not
Emmanuel Nwenyi, Joan Leafman, Kathleen Mathieson, Nkonye EzeobahThe purpose of this paper is to examine the differences in quality of life (QoL) between two groups of pediatric sickle cell patients: those who used hydroxyurea and those who…
Illusion or delusion – Lean management in the health sector
Bryan McIntosh, Bruce Sheppy, Ivan CohenThere has been considerable interest in the implementation of practices imported from manufacturing into healthcare as a solution to rising healthcare spending and disappointing…
An integrated approach for prioritized process improvement
Gangaraju Vanteddu, Charles D. McAllisterThe purpose of this paper is to propose an integrated framework to simultaneously identify and improve healthcare processes that are important from the healthcare provider's and…
Regulating healthcare complaints: a literature review
Fleur Beaupert, Terry Carney, Mary Chiarella, Claudette Satchell, Merrilyn Walton, Belinda Bennett, Patrick Kelly– The purpose of this paper is to explore approaches to the regulation of healthcare complaints and disciplinary processes.
College clinic service quality and patient satisfaction
Pankaj Deshwal, Vini Ranjan, Geetika MittalThe purpose of this paper is to identify the service quality dimensions that play an important role in patient satisfaction in campus clinics in Delhi; assess student satisfaction…
Medical record-keeping and patient perception of hospital care quality
Van Mô Dang, Patrice François, Pierre Batailler, Arnaud Seigneurin, Jean-Philippe Vittoz, Elodie Sellier, José LabarèreMedical record represents the main information support used by healthcare providers. The purpose of this paper is to examine whether patient perception of hospital care quality…
Essentials of total quality management: a meta-analysis
Ali Mohammad Mosadeghrad– The purpose of this paper is to identify critical successful factors for Total Quality Management (TQM) implementation.
ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar