International Journal of Health Care Quality Assurance: Volume 27 Issue 5
Addressing the issues of management and quality
Table of contents
Strategic action grids: a study in Indian hospitals
Panchapakesan Padma, Prakash Sai Lokachari, Rajendran ChandrasekharanThe purpose of this paper is to provide strategic recommendations to Indian hospital administrators for improving service quality by analysing performance dimensions and the…
Point-of-care glucose testing: on-site competency assessment
Jaray Tongtoyai, Panutsaya Tientadakul, Wimol Chinswangwatanakul, Nisarat OpartkiattikulThe purpose of this pilot paper is to use on-site assessment to determine common non-compliance in point-of-care (POC) glucose testing, deficiencies that should be improved by the…
Paperless reporting and electronically verifying clinical investigations
Cheng Hung Sun, Thomas Lew, Doris Tan, Shu Yin Hoi, Raj Khandan and, Choo Hwee Poi, Reddy Surender, Shirley Tay, Gervais Wan, Y.S. Lee, Lee Lee Lim, Handi Solikin, Samuel YeakThe purpose of this paper is to outline considerations and steps taken to introduce electronic reporting and verification from systems design and multidisciplinary collaborations…
Dissemination strategy for Lean thinking in health care
Petra Dannapfel, Bozena Poksinska, Kristin Thomas– The purpose of this paper is to contribute to knowledge about dissemination strategies for Lean thinking throughout multiple healthcare organisations.
Interdisciplinary HIV care – patient perceptions
Brandon Vachirasudlekha, Agnes Cha, Leonard Berkowitz, Bupendra ShahThe purpose of this paper is to gauge patients’ service perceptions of an interdisciplinary human immunodeficiency virus (HIV) clinic, which uses infectious disease physicians…
Trends in patient perception of hospital care quality
Pierre Batailler, Patrice François, Van Mô Dang, Elodie Sellier, Jean-Philippe Vittoz, Arnaud Seigneurin, Jose Labarere– The purpose of this paper is to investigate trends in patient hospital quality perceptions between 1999 and 2010.
Improvements in neonatal care; using experience-based co-design
Susanne Maria Kristina Gustavsson– The purpose of this paper is to identify and improve patient care processes by collaborating patients, relatives and healthcare professionals.
Influence of leadership on quality nursing care
Luis Mendes, Maria de Jesus José Gil Fradique– The purpose of this paper is to investigate the extent to which nursing leadership, perceived by nursing staff, influences nursing quality.
ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar