International Journal of Health Care Quality Assurance: Volume 19 Issue 5

“Personal excellence” as a value for health professionals: a patient's perspective

To bring to the attention of health care professionals a framework and set of ideas for conceptualising a typical patient's experience and ways to respond out of a subjective…

The use of collaboration in personal outcomes

As part of its restructuring and commitment to collaboration and advances in healthcare, the author's organisation has recently adopted personal outcomes to ensure that services…

Measuring quality in services for children with an intellectual disability

To evaluate the application of one particular quality measurement tool, the SERVQUAL instrument, as a potential mechanism to measure quality in services for children with…

The value of a mission statement in an association of not‐for‐profit hospitals

When a mission statement is introduced to enhance the quality of health care management, it is vital to assess the actual impact. This article aims to consider the effect of…

Life enrichment programme; enhanced dining experience, a pilot project

The purpose of this pilot project is to highlight how food intake, nutrition status and quality of life could be improved for long stay residents of a community nursing unit and…

Quality assessment of family planning services in urban health centers of Shahid Beheshti Medical Science University, 2004

Quality of family planning services is now considered as a global concern and importance. The purpose of the present study is to assess quality of family planning services in the…

Americas - La Fe Health Policy and Advocacy Center

UK - Wanless review calls for extra money and a new funding system

Africa - Free healthcare works if quality service provided

Far East and Australasia - 100 year review of health in Australia

B.A.R.D. – In The Practice

Morbidity, Performance and Quality in Primary Care: Dutch General Practice on Stage

Americas - Information will help health care providers adopt health IT

UK - Government asks watchdogs to ensure dignity is a priority in health and care services

Patient-centredness

Africa - The Health Foundation launches £2.7 million initiative to save the lives of mothers and babies in Malawi

World Health Organisation

Far East and Australasia - Travel and hospitality industry set to tap into Asia’s US$4 Billion medical tourism market

Children’s Health and the Environment: A Global Perspective