International Journal of Health Care Quality Assurance: Volume 19 Issue 2
Addressing the issues of management and quality
Table of contents
A management approach that drives actions strategically: Balanced scorecard in a mental health trust case study
Stefan Schmidt, Ian Bateman, Jochen Breinlinger‐O'Reilly, Peter SmithAchieving excellence is a current preoccupation in UK public health organisations. This article aims to use a case study to explain how a mental health trust delivers excellent…
Time‐based analysis of total cost of patient episodes: A case study of hip replacement
Antti Peltokorpi, Jaakko KujalaHealthcare in the public and private sectors is facing increasing pressure to become more cost‐effective. Time‐based competition and work‐in‐progress have been used successfully…
Conceptual design of an e‐health strategy for the Spanish health care system
Marvin E. González, Gioconda Quesada, Ignacio Urrutia, José V. GavidiaThe purpose of this article is to describe the design and development of an e‐health strategy for the Spanish health care system. Using quality function deployment and…
Barriers to accepting e‐prescribing in the USA
Alan D. SmithWith the number of prescriptions rising nationally each year, it is surprising that web‐based technology is not fully embraced in the pharmacy industry as an aid to…
Consumer evaluation of hospital foodservice quality: an empirical investigation
Olivia R.L. Wright, Luke B. Connelly, Sandra CapraThe purpose of this article is to estimate the relationship between acute care consumers' satisfaction with hospital foodservices, foodservice characteristics, demographic and…
Clinical practice guidelines: a critical review
Keng Boon Harold TanClinical practice guidelines (CPGs) have been developed for many years with the aim of improving the quality of care. A review of the use of CPGs and assessments of CPG compliance…
ISSN:
0952-6862e-ISSN:
1758-6542ISSN-L:
0952-6862Online date, start – end:
1988Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Professor Charu Chandra
- Professor Sameer Kumar