International Journal of Public Sector Management: Volume 33 Issue 5

Performance gaming: a systematic review of the literature in public administration and other disciplines with directions for future research

Shawn L. Benaine

Through comparative analysis with other social science disciplines, gaps are identified in the performance gaming literature of public administration as it compares to other…

Reverse decoupling: Ukrainian case of healthcare financing system reform

Veronika Vakulenko, Anatoli Bourmistrov, Giuseppe Grossi

The purpose of this paper is to explore inter-organizational interactions that might result in prolonged decoupling between central governments' ideas and local governments'…

The effect of audit findings and audit recommendation follow-up on the financial report and public service quality in Indonesia

Andi Chairil Furqan, Ratna Wardhani, Dwi Martani, Dyah Setyaningrum

This study aims to analyze the effect of audit findings and audit recommendations follow-up on the quality of financial reports and the quality of public services in the context…

Coproduction and cocreation in public care services: a systematic review

Teresa Sofia Amorim Lopes, Helena Alves

To analyze and discuss the research on the public healthcare services (PHCS) through the lenses of coproduction/creation by systematizing the antecedents, the process enablers and…

Exploring the unfathomable causes of dysfunctional behaviours in the Ghanaian public service: perspectives of social capital

Anthony Sumnaya Kumasey, Farhad Hossain

Global concerns over dysfunctional behaviours including bribery and corruption, embezzlement of funds and other conducts by leaders and public officials have become ubiquitous in…

Public servants coping with competing demands on their agency in client relationships

Tiina Tuominen, Mervi Hasu

This paper analyzes how public servants who work with young people discursively cope with competing demands on their agency, defined as their orientation toward and capabilities…