International Journal of Public Sector Management: Volume 27 Issue 3

Collaborative development of enterprise policy: A process model for developing evidence-based policy recommendations using community focused strategic conversations and SERVQUAL

Megan Woods, Morgan Parker Miles

The aim of this paper is to integrate an augmented version of the Thompson et al. model of enterprise policy, delivery, practice and research with services marketing models…

Developing creative leadership in a public sector organisation

Pauline Anne Loewenberger, Mark Newton, Kylie Wick

This paper aims to demonstrate the effective development of creative and innovative capability in a rigid bureaucratic public sector environment of an area of the British…

Collaboration between philanthropic foundations and government

Michal Almog-Bar, Ester Zychlinski

The aim of this paper is to examine collaboration between the government and philanthropic foundations in the age of new governance. This focuses on analysing the relationship…

Austerity and financial governance: a UK case study of the National Health Service

Malcolm Prowle, Don Harradine

This research concerns the issue of financial governance within the UK NHS and aims to assess the effectiveness of existing financial governance arrangements in the main providers…

The social return on investment in community befriending

Malin Arvidson, Fraser Battye, David Salisbury

This paper seeks to illustrate the social and economic impact of services delivered by a small charity to families affected by post-natal depression (PND). It highlights…

Implementing an innovative public sector program: The balance between flexibility and control

Jenny Stewart

– The aim of this paper is to understand factors governing the implementation of an innovative public sector program.

Social entrepreneurship and the negotiation of emerging social enterprise markets: Re-considerations in Swedish policy and practice

Malin Gawell

Sweden, and many other countries, has, during the twentieth century, developed a rather large public sector providing social welfare services to citizens. Only to a small extent…