International Journal of Public Sector Management: Volume 23 Issue 5

Patient safety: a casualty of target success?

Mike Dermot Williams, Andi Smart

This paper aims to develop a conceptual resilience‐based model that takes account of the competing success factors of patient safety, finance, improvement targets and staff…

100‐days rapid change initiatives in African public water utilities

Marco Schouten, Tom Buyi

This paper aims to test the 100‐days rapid change model for African public water utilities.

Employee voice initiatives in the public sector: views from the workplace

Tony Bennett

The paper seeks to report on the results of a regional survey of public sector HR and union representatives' views and experiences of employee voice techniques in the workplace.

The dangers of internationalization and “one‐size‐fits‐all” in public sector management: Lessons from performance management policies in Ontario and Ghana

Frank Ohemeng

The purpose of this paper is to develop a theoretical framework to explain the failure in public management of wholesale policy transfer from well developed to developing…

Defining and measuring productivity in the public sector: managerial perceptions

Paula Linna, Sanna Pekkola, Juhani Ukko, Helinä Melkas

The paper aims to identify what productivity means in the public sector, how it is measured and how it should be measured and improved, according to municipal authorities in…

Managing diversity: does it matter to municipal governments?

Yongbeom Hur, Ruth Ann Strickland, Dragan Stefanovic

This paper seeks to investigate how seriously diversity issues are considered by municipal governments in North Carolina and to identify specific diversity management practices…