International Journal of Public Sector Management: Volume 20 Issue 5

Organizational learning in representative Singapore public organizations: A study of its contribution to the understanding of management in Singapore

Roland K. Yeo

The purpose of this paper is to explore several key issues on organizational learning and their contributions to theory, practice and policy in public‐sector management in…

The developing environment for strategy formation in the smaller local authority

Cynthia Dereli

The purpose of this paper is to build on a previous study of strategy in the public sector by Dereli in 2003. In the intervening period the environmental factors influencing local…

Assessment of hierarchical tendencies in an Indian bureaucracy

Madhu Ranjan Kumar

This paper seeks to assess the hierarchical tendencies among direct recruit managers, managers promoted from supervisory grade and supervisors in a large bureaucracy in India…

ActewAGL: a genuine public‐private partnership?

Roger Wettenhall

There are two connected purposes: to reflect on the widespread current use and abuse of the term “public‐private partnership”, and to present a case study of an unusual joint…

Performance measurement systems in the Finnish public sector

Hannu Rantanen, Harri I. Kulmala, Antti Lönnqvist, Paula Kujansivu

This paper aims to identify the specific problems faced by the Finnish public sector organizations in designing and implementing performance measurement systems (PMS).

Future challenges in day‐care centre food services: will benchmarking help?

W. Hunter, M. Lumbers, M. Raats

The aim of this study is to identify the methods used by providers to evaluate their food services and identify elements of their service that would benefit from adopting a…

Building public service‐oriented government in China

Colin Knox, Zhang Qun

Legislative hearings are a relatively new way of encouraging citizen participation in administrative law making within China. The first such hearing in Liaoning Province (Dalian…

Local Government in the United Kingdom (4th ed.)

Joyce Liddle