International Journal of Educational Management: Volume 34 Issue 7

Developing customer satisfaction index in Iranian public higher education

Reza Ebrahimzadeh Pezeshki, Mehdi Sabokro, Negar Jalilian

The present study seeks to design an index model of satisfaction among Iranian students who are studying at public universities in this country.

“What should I say to my employer… if anything?”- My disability disclosure dilemma

Jennifer Elizabeth Marshall, Colm Fearon, Marianne Highwood, Katy Warden

The purpose of this paper is to explore the key issues surrounding teacher/staff disability disclosures in the UK's further education (FE) sector.

Examining the relationship between brand equity dimensions and university brand equity: An empirical study in Turkey

Musa Pinar, Tulay Girard, Cigdem Basfirinci

In response to global competitive challenges, universities recently started developing better strategies for branding. Branding has been used as a differentiation strategy for…

The future of university or universities of the future: a paradox for uncertain times

Allen Alexander, Constantine Manolchev

Using narratives from leading international academics and commentators, the authors chart four, possible, “universities of the future” models and discuss how current university…

The relationship between professional development and school principals’ leadership practices: the mediating role of self-efficacy

Sedat Gümüş, Mehmet Şükrü Bellibaş

There is an extensive body of contemporary educational literature concerning teachers' professional development (PD), but little attention has been paid to the PD of principals…

Motivating teachers’ commitment to change through distributed leadership in Chinese urban primary schools

Peng Liu

Understanding the relationship between distributed leadership and teachers commitment to change in the Chinese urban primary school context was the purpose of this study.

Impact of the application of ISO 9001 standards on the climate and satisfaction of the members of a school

Francisco José Fernández-Cruz, Jesús Miguel Rodríguez-Mantilla, Mª José Fernández Díaz

Recently, the application of quality management systems (QMS) in educational institutions has become widespread, in an effort to improve diverse processes and results in schools…

Institutional adoption of blended learning on a budget

Nimer Abusalim, Mohammad Rayyan, Marwan Jarrah, Moayad Sharab

This research paper aims to explore blended learning implementation in universities that are on a low budget, essentially determining the more important steps to invest during the…