The Bottom Line: Volume 30 Issue 2

Gender perception in the development of online legal information system for the Indian environment

Raj Kumar Bhardwaj

The study aims to identify gender differences and similarities in the awareness of legal information resources and problems faced by legal professionals. Further, the study…

Prospects and constraints of the University of Cape Coast satellite libraries

Christopher Kwame Filson, Gladys Ewurama Edumadze

The purpose of this study is to find out the prospects and the factors which militate against the smooth operations of the University of Cape Coast satellite libraries.

Misuse of information and privacy issues: understanding the drivers for perceptions of unfairness

Bang Nguyen, Lyndon Simkin

The purpose of this paper is to study what happens when firms misuse customers’ information and perceptions of unfairness arise because of privacy concerns. It explores a unifying…

Business model innovation, strategic information and the role of analyst firms

Brett David Parnell, Ryan Stott, Merlin Stone, Eleni Aravopoulou, Lucy Timms

The purpose of this paper is to explore the role of analysts in providing information to support business model innovation.

Shall we chat? A statistical case study of chat reference utilization

Jiebei Luo

This paper aims to evaluate the performance of a chat reference service implemented at an academic library in a private liberal arts college by gauging its impact on other forms…