Kybernetes: Volume 49 Issue 10

The effect of flow experience on users’ social commerce intention

Tao Zhou

The purpose of this paper is to examine the effect of flow experience on users’ social commerce intention.

The origin of species through system differentiation: The evolution of living autopoietic systems

Jörg Räwel

Maturana and Mpodozis (2000) developed a theory of evolution that is based on the concept of autopoiesis and differs paradigmatically from the conventional theory derived from…

The post-disaster emergency planning problem with facility location and people/resource assignment

Jian Wang, Chenqi Situ, Mingzhu Yu

This paper aims to study a dynamic post-disaster emergency planning (PDEP) problem in an integrated network through the investigation of the selection of shelters, medical centers…

An innovative and integrated approach based on SERVQUAL, QFD and FMEA for service quality improvement: A case study

Serkan Altuntas, Semih Kansu

The purpose of this paper is to propose an innovative and integrated approach based on service quality measurement (SERVQUAL), quality function deployment (QFD) and failure modes…

The effect of knowledge management, e-learning systems and organizational learning on organizational intelligence

Zeynab Soltani, Batool Zareie, Leila Rajabiun, Ali Agha Mohseni Fashami

Nowadays, organizations are facing fast markets’ changing, competition strategies, technological innovations and accessibility of information. In such highly dynamic situations…

A model for evaluating the vital factors affecting cloud computing adoption: Analysis of the services sector

Cheng Jianwen, Karzan Wakil

Nowadays, the rapid growth of information technology strategies such as cloud computing is very noticeable in organizations. The advantages of the cloud environment are…

Resonanzfähigkeit: resonance capability in Luhmannian systems theory

Carlton Clark

This paper aims to contribute to the sociological literature on moral communication and disciplinary apparatuses in a functionally differentiated society. It combines Luhmannian…

Fuzzy analytic hierarchy process model for multi-criteria analysis of internet of things

Ibrahim Mashal, Osama Alsaryrah

Nowadays, there are various internet of things (IoT) applications covering many aspects of daily life. Many people own numerous smart objects that use these IoT applications. The…

A dynamic model of effective factors on Agile business–IT alignment

Elaheh Bigdeli, Mohammadreza Motadel, Abbas Toloie Eshlaghy, Reza Radfar

This paper aims to present a dynamic model based on casual relationships among the most important effective factors on business–IT alignment in Agile businesses by using system…

What factors determine reviewer credibility?: An econometric approach validated through predictive modeling

Himanshu Sharma, Anu G. Aggarwal

The experiential nature of travel and tourism services has popularized the importance of electronic word-of-mouth (EWOM) among potential customers. EWOM has a significant…

A novel cost allocation method applying fuzzy DEMATEL technique

Saeed Mirzamohammadi, Saeed Karimi, Mir Saman Pishvaee

The purpose of this paper is to develop a new systematic method for a multi-unit organization to cope with the cost allocation problem, which is an extension of the reciprocal…