Kybernetes: Volume 43 Issue 3/4

CSR-based model for HRM in tourism and hospitality

The purpose of this paper is to establish a new model of managing human resources in the service industry. The authors aim to raise awareness of the failing effects of human…

Systemic integration of holistic project- and hospitality management

This conceptual paper aims to integrate and significantly extend past research cognitions from three different scientific fields: project management (PM), hospitality management…

Building a model of researching the sustainable entrepreneurship in the tourism sector

The tourism sector is heavily dependent on entrepreneurship and cannot survive in the long run if it is not both sustainable and entrepreneurial at the same time; these three…

Holism and social responsibility for tourism enterprise governance

This paper strives for stressing the need for tourism enterprises' (TEs') policy/governance innovation towards more social responsibility for stimulating their competitiveness…

Institutional context and hotel social responsibility

The authors want to study the connection between institutional theory and corporate social responsibility (CSR) in the set of hotels with three, four and five star situated in…

The systems approach to the improvement of innovation in Slovenian tourism

This paper aims to analyse whether and how the Development Plan and Policies of Slovenian Tourism (SiPlan) could be improved systematically and systemically, enabling more…

Complex tourism systems: a visibility graph approach

The social responsibility of a tourism destination results from the combined efforts of the single stakeholders. This needs coordination and harmonization that cannot be achieved…

A systems thinking-based grey model for sustainability evaluation of urban tourism

– This research aims to establish an index system and a grey comprehensive evaluation model for analyzing the sustainability of urban tourism.

Systems thinking and alternative business model for responsible tourist destination

Providing a new approach to the destination management oriented on the social responsibility and keeping the interests of local community at the forefront of tourism development…

Early-warning management of regional tourism emergency: a holistic approach

There have been plenty of emergencies occurred in tourism all over the world in recent years. These events and disasters have brought the tourists and relevant organizations…

Social responsibility, motivation and satisfaction: small hotels guests' perspective

The purpose of this paper is to explore small hotels guests' perception of social responsibility (SR), to relate their SR perceptions with their motivation for choosing small…

Towards viral systems thinking: a cross-cultural study of sustainable tourism ads

In the postmodern consumer society, factors such as sustainability, responsible behaviour and digital environment have direct consequences on rethinking sustainable tourism…

Industry-specific effect of CSR initiatives: hotels and airlines

This study aims to examine the relationships between a firm's corporate social responsibility (CSR) activities and its performance and risk. The authors hypothesize that…

Branding paradigms and the shift of methodological approaches to branding

The aim of this paper is to discuss and conceptually support the statement that a critical and holistic approach to branding requires interplay of the methods and methodologies of…

Social responsibility in tourism: system archetypes approach

Tourism has become one of the world's major industries measured in terms of turnover, the number of employees and foreign currency earnings, having at the same time a huge impact…

A new method for evaluating tour online review based on grey 2-tuple linguistic

Tour social network data that are heterogeneous contain not only the quantitative structured evaluation data, but also the qualitative non-structured data. This is a big data…

Education for responsible persons, tourists and hosts through knowledge of neighbouring countries' languages in cross-border areas

The presented study aims to address the subject of educating youngsters in cross-border regions to be responsible persons, tourists, hosts and neighbours, to accept cultural…

Managing knowledge transfer partnership for a rural community: The outcomes at Wirksworth, UK

This paper aims to propose a knowledge transfer partnership (KTP) model, using higher education (HE) students researching in the UK. It is focused on community engagement via…

Systemic thinking for socially responsible innovations in social tourism for people with disabilities

Socially responsible innovative behaviour should reduce the incidence of one-sidedness in the behaviour of persons employed or active in tourism organizations. People with…

Editorial

Guest editorial