Table of contents
The quest for competitive, business and marketing intelligence: A country comparison of current practices
Sheila Wright, Jonathan L. CalofSeeks to examine three empirical studies carried out in Canada, the UK and Europe with comparisons drawn on their approach and findings.
Market scanning for new service development
Nina Veflen Olsen, James SallisThe purpose of this paper is to develop and test a theoretical model of narrow and broad market scanning in a service industry, including short‐ and long‐term outcomes.
Large firms, entrepreneurial marketing processes, and the cycle of competitive advantage
Morgan P. Miles, Jenny DarrochThe paper aims to explore how large firms might leverage entrepreneurial marketing processes to gain and renew competitive advantage.
The role of key account programs, trust, and brand strength on resource allocation in the channel of distribution
Willem Verbeke, Richard P. Bagozzi, Paul FarrisSeeks to better understand whether a retailer's trust in a manufacturer is a key concept in their motivation to allocate resources to those manufacturers with whom they have a…
The relationship between resource dependence and market orientation: The specific case of non‐profit organisations
Isabel Maria Macedo, José Carlos PinhoThis article sets out to examine the market orientation construct within the context of the non‐profit sector. Given the specificity of non‐profit organisations and the…
Supplier development practices: an exploratory study
Stephan M. WagnerSeeks to provide a more differentiated view of supplier development activities currently applied by European firms.
Mapping the re‐engagement of CRM with relationship marketing
Darryn Mitussis, Lisa O'Malley, Maurice PattersonThis paper aims to reframe and enhance the relationship marketing literature through advocating an emphasis on process and a renewed commitment to social and informational…
Emerging markets in black South African townships: Small local independently owned versus large national retailers
Bruce R. Klemz, Christo Boshoff, Noxolo‐Eileen MazibukoThe purpose of this study is to assess differences between the guidance offered by cultural studies in the services literature and the retailing literature for emerging markets…
Internal brand factors driving successful financial services brands
Leslie de Chernatony, Susan CottamHaving a successful brand that is integrated and coherent can provide a sustainable competitive advantage. The aim of this paper is to identify internal factors contributing to…
The six identities of marketing: a vector quantization of research approaches
Nikolaus Franke, Josef A. MazanecThis article seeks to provide an empirical identification of groups of marketing scholars who share common beliefs about the role of science and the logic of scientific discovery.
Exploring salesperson learning in the client relationship nexus
Darach Turley, Susi GeigerThis paper aims to investigate the characteristics and parameters of salesperson learning within client relationships, thereby filling a noticeable gap in the knowledge of…
Network‐based strategy making for events tourism
Robyn StokesSeeks to understand the inter‐organisational networks that influence events tourism strategy making by public‐sector event development agencies in Australia.
Consumer‐based brand equity and country‐of‐origin relationships: Some empirical evidence
Ravi Pappu, Pascale G. Quester, Ray W. CookseyThe objective of the present research is to examine the impact of the country of origin of a brand on its consumer‐based equity.
ISSN:
0309-0566e-ISSN:
1758-7123ISSN-L:
0309-0566Online date, start – end:
1967Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Greg Marshall