Table of contents
Determinants of Consumer Satisfaction/Dissatisfaction towards Dispute Settlements in Singapore
Chow‐Hou Wee, Celine CheongMost consumer satisfaction/ dissatisfaction (CS/D) research isfocused either on identifying product classes and personal usagecharacteristics associated with dissatisfaction, or…
Selecting a Broker or a Brokerage Firm: Segmentation of Investors in the Hong Kong Stock Market
Robert Chan, Y.K. Chan, Oliver H.M. YauFor the purpose of this research investors are treated as consumersand criteria are established for their selection of particular brokersor brokerage firms, thereby providing…
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02651339010000910. When citing the…
Erratum
This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000001530. When citing the…
Consumption Situation and Product Knowledge in the Adoption of a New Product
Albert Wenben LaiIt is maintained that consumption situation is a determinant of theintention to adopt a new product and that its potential for affectingthe adopting intention depends on people′s…
ISSN:
0309-0566e-ISSN:
1758-7123ISSN-L:
0309-0566Online date, start – end:
1967Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof. Greg Marshall