Managerial Auditing Journal: Volume 17 Issue 6

Quality is the center of integrated management

Yoshio Kondo

States that the purpose of integrated management is to find and solve problems in an integrated way. Tries to clarify the logic of the “breakthrough” approach to management, which…

Some comments on integration/management issues and strategies for new university/business alliances: the relationship to TQM/ISO9000

Judith A. Schalick

Integration is a key theme of what is being called the New Economy. It reflects itself not just in industries, but in new global alliances of organizations which were once…

Knowledge management audit: the role of managers in articulating and integrating quality practices

Marianne Gloet

Two groups of middle level managers, one based in Australia, and the other in Hong Kong, were the focus of this study. A survey followed by focus group research revealed that…

The quality circle approach to knowledge management

Stan Zetie

Whilst the concept of quality circles is well established in the management lexicon, knowledge management is a much more recent addition. The aim of this paper is to show that…

Knowledge management: learning for organisational experience

Yasar F. Jarrar

Both intellectual capital and the management of knowledge are strongly emerging themes in today’s organisational world. Many authors and practitioners note that the emerging…

Facilitating change – implementing 5‐S: an Australian case study

Peter Bryar, Mick Walsh

The Australian office of the MaST International Group was undertaking a massive, rapid change in organisational purpose, focus and structure to better align itself with their…

The globalisation of Welsh business through the development of managerial competencies and behavioural attitudes in e‐business to e‐business

Andrew Martin

Looks at the relationship between the research on TQM models, such as the Japanese 5S and EFQM, and the practical delivery of TQM models into senior government/businesses managers…

The influence the system of profound knowledge has on the development of leadership and management within an organisation

Rod Gapp

In his last major works, Deming provided an overarching framework for the implementation of quality management within an organisation – “the system of profound knowledge”. This…