International Journal of Quality & Reliability Management: Volume 9 Issue 3

Table of contents

Quality in the Asia‐Pacific Region

W.L. Hurd

Describes the origin and growth of the Asia Pacific Quality Control Organization (APQCO) from its inception in 1981, its formal initiation in 1985 and its development to the…

255

Quality Control in the Education Service ‐ A Singapore Experience

Yong Yeow Chin, Tang Teck Chye

Excellence in education through the provision of a high standard of education services is the philosophy of educational institutions in Singapore. Quality control in the education…

298

Realizing Statistical Competence among Technical Personnel

T.N. Goh

Industry spends considerable financial and manpower resources in training operations staff in statistical techniques for quality improvement, but training alone does not…

203

Zero Acceptance Number Plans and Zero Defects

Gordon E. Smith

Zero acceptance number plans (c = 0 plans) are sometimes described as the only appropriate method of acceptance sampling in an environment in which zero defects is a meaningful…

177

Creating New Organizational Paradigms for Change

Oscar G. Mink

Organizational change seldom occurs as swiftly or as dramatically as one might imagine, the contrasts between old and new organizational paradigms are often just as striking as…

1109

The Impact of Quality Management on Productivity

Thomas J. Fisher

Management approaches based on improvements in all aspects of quality are being vigorously promoted by private consultants and government agencies as the route to improved…

857

Health Care and the Demand for Quality

David S.G. Sloan

Developed countries are demanding more quality assurance activities from their health care sectors. Briefly reviews the history of quality assurance in the health care sector and…

222
Cover of International Journal of Quality & Reliability Management

ISSN:

0265-671X

e-ISSN:

1758-6682

ISSN-L:

0265-671X

Online date, start – end:

1984

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editor:

  • Professor Jiju Antony