International Journal of Quality & Reliability Management: Volume 41 Issue 6
Table of contents
Theory of constraints in healthcare: a systematic literature review
Mohit Datt, Ajay Gupta, Sushendra Kumar Misra, Mahesh GuptaTheory of Constraints (TOC), though a well-established process improvement methodology in manufacturing, is still a novel philosophy for healthcare and an exhaustive review of…
The impact of TQM practices on organizational performance and on innovation: the mediating role of organizational learning
Oumayma Tajouri, Lassaad LakhalThis article examines the direct effect of total quality management (TQM) practices on organizational performance (OP) and innovation (INN), as well as their indirect effect…
Behavioural intention of consumers to use app-based shopping on green tech products in an emerging economy
Selim Ahmed, Dewan Mehrab Ashrafi, Pradeep Paraman, Bablu Kumar Dhar, Sanmugam AnnamalahThe purpose of this research article is to explore the behavioural intention of consumers to use app-based shopping for green-tech products in the emerging economy of Bangladesh…
Developing a competency model for maintenance 4.0 stakeholders
Fadoua Benhamza Hlihel, Youness Chater, Abderrazak BoumaneCompetencies are significant predictors of employee outcome. Nowadays, new technologies are changing maintenance processes and workflow. The role of employees and their…
Visiting and revisiting destinations: impact of augmented reality, content quality, perceived ease of use, perceived value and usefulness on E-WOM
Jude Madi, Mohammad Al Khasawneh, Ala' Omar DandisThe primary aim of this study is to identify and analyze the key factors that impact the intentions of Jordanian tourists to visit and revisit destinations using the Jannah Jo…
Optimizing quality enhancement cells in higher education institutions: analyzing management support, quality infrastructure and staff training
Shahzaf Iqbal, Kamran Moosa, Che Azlan Bin TaibThis study aims to investigate the relationship between management support, quality infrastructure, staff training and the effectiveness of quality enhancement cells (QECs…
Application of lean and quality improvement methods for improving operational performance in coal supply chains: a case study
Premaratne Samaranayake, Michael W. McLean, Samanthi Kumari WeerabahuThe application of lean and quality improvement methods is very common in process improvement projects at organisational levels. The purpose of this research is to assess the…
Investigating the barriers to Quality 4.0 adoption in the Indian manufacturing sector: insights and implications for industry and policy-making
Ranjit Roy Ghatak, Jose Arturo Garza-ReyesThe research explores the shift to Quality 4.0, examining the move towards a data-focussed transformation within organizational frameworks. This transition is characterized by…
Integration of Industry 4.0 to the CBM practices of the O&G upstream sector in Nigeria
Chinedu Onyeme, Kapila LiyanageThis study investigates the integration of Industry 4.0 (I4.0) technologies with condition-based maintenance (CBM) in upstream oil and gas (O&G) operations, focussing on…
Supply chain risk prioritization: a multi-criteria based Intuitionistic Fuzzy TOPSIS approach
Swarup Mukherjee, Anupam De, Supriyo RoyIdentifying and prioritizing supply chain risk is significant from any product’s quality and reliability perspective. Under an input-process-output workflow, conventional risk…

ISSN:
0265-671Xe-ISSN:
1758-6682ISSN-L:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony