International Journal of Quality & Reliability Management: Volume 41 Issue 1
Table of contents
Optimization the reliability of emergency safety barriers based on the subjective safety analysis and evidential reasoning theory. Case study
Daas Samia, Innal FaresThis study aims to improve the reliability of emergency safety barriers by using the subjective safety analysis based on evidential reasoning theory in order to develop on a…
The effect of safety climate in workplaces on productive organizational energy of employees: a research in textile industry
Derya Çevi̇k Taşdemi̇r, Güfte Caner Akin, Yakup DurmazThe aim of this study is to reveal the effects of “safety climate” on “productive organizational energy”, based on the idea that higher energy and productivity will be seen in…
Organizational maturity models: the leading research fields and opportunities for further studies
Aneta Kucińska-Landwójtowicz, Izabela Dagmara Czabak-Górska, Pedro Domingues, Paulo Sampaio, Carolina Ferradaz de CarvalhoThe aim of the article is to determine research areas and to recognize the current direction in the development of maturity models, to indicate the key areas of organizational…
The effectiveness of the implementation of ISO 9001 on SMEs performance: the case of an emerging economy
Mohammed Awad Alshahrani, Khalid Sami HusainThe study seeks to examine the effectiveness of implementing the ISO 9001 quality management system (QMS) on small and medium enterprises (SMEs) performance in Saudi Arabia. It…
The impact of maritime service quality on employee satisfaction by seafarers rank: evidence from a global survey grounded on ERG theory
Angelos Pantouvakis, Ilias Vlachos, Dionysios PolemisThis study aims to reveal the constituents of seafaring service quality (physical and social environment) and their effects on seafarer employee satisfaction (job satisfaction and…
Measuring human IT agility and firms' digitalization using POSET: evidence from Italy
Michele Rubino, Filomena Maggino, Margaret AntonicelliThe aim of this study is to provide a detailed picture of the digitalization propensity and human IT agility of Italian SMEs, verifying whether companies are pursuing coherent and…
A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage
George Paltayian, Andreas Georgiou, Katerina GotzamaniThis paper presents a decision-making framework for e-banking operations, based on the Quality Function Deployment and the Analytic Hierarchy Process. The main research question…
Modeling enablers of agility of healthcare organizations
Anupama PrasharThis purpose of the study is to investigate enablers of building agility capabilities in healthcare organisations in developing countries. The key research questions are: (1) What…
The secret ingredient? Uncovering the effect of organizational culture on quality management: a literature review
Rocco Palumbo, Alexander DouglasAlthough the debate about the interplay between quality management and organizational culture is long established, extant knowledge about their link is not consistent. This…
Employee participation in total productive maintenance – a bottom-up perspective
Ying Yang, Biao YangThis study emphasises the importance of employee participation in total productive maintenance and identifies the key factors influencing employee participation. The…
Proposing a framework for analyzing the effect of lean and agile innovation on lean and agile supply chain
Payam Nikneshan, Arash Shahin, Hamid DavazdahemamiThis study aims to propose an integrated framework for analyzing the effect of lean and agile innovation on the lean and agile supply chains.
Improvement of supplier delivery performance under uncertain capacity allocation and delivery time window
Chirag Suresh Sakhare, Sayan Chakraborty, Sarada Prasad Sarmah, Vijay SinghOriginal equipment manufacturers and other manufacturing companies rely on the delivery performance of their upstream suppliers to maintain a steady production process. However…
An empirical assessment of customer satisfaction of internet banking service quality – Hybrid model approach
Sachin Kashyap, Sanjeev Gupta, Tarun ChughThe present work has proposed and employed an innovative hybrid method based on the combination of factor analysis and an artificial neural network (ANN) model to forecast…
The structural link between TQM practices and financial performance: the mediating role of operational performance
Mulugeta Kebede Adem, Sandeep Singh VirdiThis study aims at examining the effect of total quality management (TQM) practices on the financial performance ISO 9001:2008 certified manufacturing companies in Ethiopia with a…
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ISSN:
0265-671Xe-ISSN:
1758-6682ISSN-L:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony