International Journal of Quality & Reliability Management: Volume 32 Issue 5

Statistical tolerance design to minimize dual-responses of APFA height deviations with tolerance cost-quality loss model

Wichai Chattinnawat

The purpose of this paper is to apply the statistical tolerancing technique to analyze the dual responses of APFA arm height deviation with respect to next stage of disk assembly…

Estimation of form deviation and the associated uncertainty in coordinate metrology

Abdelilah Jalid, Said Hariri, Jean Paul Senelaer

The uncertainty evaluation for coordinate measuring machine metrology is problematic due to the diversity of the parameters that can influence the measurement result. From…

A paratactic subjective-objective weighting methods and SVM risk assessment model applied in textile and apparel safety

Xiongying Wu, Lihong Chen, Shuhui Pang, Xuemei Ding

The purpose of this paper is to explore a descriptive framework for a more structured and objective evaluation of the risk situation of textile and apparel, also to find the best…

An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines: Findings from foreigners and overseas Pakistani customers

Faizan Ali, Bidit Lal Dey, Raffaele Filieri

The purpose of this paper is to assess foreigners and overseas Pakistanis’ evaluation of the quality of the services provided by Pakistan International Airlines (PIA) and its…

OEE enhancement in SMEs through mobile maintenance: a TPM concept

Abhishek Jain, Rajbir S. Bhatti, Harwinder Singh

The purpose of this paper is to introduce mobile maintenance a new concept of total productive maintenance (TPM) implementation practice, especially in small and medium scale…

Availability modeling of repairable systems using Markov system dynamics simulation

Srinivasa Rao M., V.N.A Naikan

The purpose of this paper is to propose a novel hybrid approach called as Markov System Dynamics (MSD) approach which combines the Markov approach with system dynamics (SD…