Table of contents
Grade control in multi-variable ore deposits as a quality management problem under uncertainty
Mustafa KumralThe purpose of this paper is to provide a decision-making tool on where to send mining parcels extracted in such a way as to minimize losses arising from mis-classification. The…
An institutional theory of quality outcomes in strategic supply chain partnership
Mahour Mellat-ParastThe purpose of this paper is to develop a theoretical base for buyer-supplier quality outcomes (in the context of a strategic partnership) from the institutional theory of the…
Perceived service quality and satisfaction of self-service technology: The case of automated teller machines
Bedman NartehThe purpose of this paper is to propose and investigate the dimensions of automated teller machine (ATM) service quality and their relationship with customer satisfaction in the…
The impact of quality management systems on the performance of manufacturing firms
Dimitrios P. Kafetzopoulos, Evangelos L. Psomas, Katerina D. GotzamaniThe purpose of this paper is to provide additional evidence of the impact of ISO 9001 effectiveness on three dimensions of a firm’s performance, namely product quality…
Paper mill plant performance evaluation with power supply in standby mode
Mangey Ram, Amit KumarThe purpose of this paper is to evaluate the performance of paper mill plant, which is a very key factor in improving its production. A number of safety challenges can be…
An attractiveness index based approach for warranty optimization
Prashant M. Ambad, Makarand S. KulkarniThe purpose of this paper is to develop an attractiveness index-based warranty cost model considering decision variables as design alternatives, warranty duration and support…
ISSN:
0265-671Xe-ISSN:
1758-6682ISSN-L:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony