International Journal of Quality & Reliability Management: Volume 31 Issue 2

A risk-based availability estimation using Markov method

Qadeer Ahmed, Faisal I. Khan, Syed A. Raza

Asset intensive process industries are under immense pressure to achieve promised return on investments and production targets. This can be accomplished by ensuring the highest…

Fault accommodation in bilinear systems – a logic-dynamic approach

Alexey Zhirabok, Alexey Shumsky, Yevgeny Bobko

– The purpose of this study is to investigate the problem of fault accommodation in bilinear dynamic systems.

Achieving quality performance and environmental sustainability through the genius loci of quality management systems: A study on computer accessories companies in Taiwan and Southern China

Ying-Chin Ho, Liang-Chen Fan

The purpose of this study is threefold. First, the authors will confirm the existence and the intensity of the latent “genius loci” within quality management systems. Second, the…

TQM practices and employees' role stressors

Zahra Fallah Ebrahimi, Chin Wei Chong, Reza Hosseini Rad

The aim of this paper is to evaluate the impact of total quality management (TQM) practices on role stressors in Iranian manufacturing SMEs in order to determine the relationship…

Statistical comparison of final weight scores in quality function deployment (QFD) studies

Zafar Iqbal, Nigel P. Grigg, K. Govinderaju, Nicola Campbell-Allen

Quality function deployment (QFD) is a methodology to translate the “voice of the customer” into engineering/technical specifications (HOWs) to be followed in designing of…

Optimization of multiple-quality characteristics in micro-WEDG process using Taguchi technique

P.R. Periyanan, U. Natarajan

Micro-EDM is an important process in the field of micro-machining. Especially, the μEDM is one of the technologies widely used for manufacture of micro-parts, micro-tools and…