International Journal of Quality & Reliability Management: Volume 19 Issue 7
Table of contents
Statistical testing for assessing the performance of lifetime index of electronic components with exponential distribution
Lee‐Ing Tong, K.S. Chen, H.T. ChenThe electronics industry has heavily prioritized enhancing the quality, lifetime and conforming rate (conforming to specifications) of electronic components. Various methods have…
Optimizing multi‐response problem in the Taguchi method by DEA based ranking method
Hung‐Chang Liao, Yan‐Kwang ChenLooks at the Taguchi method, a traditional approach that seeks to obtain the best combination of factors with the lowest societal cost solution to achieve customer requirements…
A study using the grey system theory to evaluate the importance of various service quality factors
Cheng‐Nan Chen, Shueh‐Chin TingAlthough the applications of grey system theory have been prosperous in the engineering field, there are very few applications to the management field. We argue that this theory…
Key quality factors in Web site design and use: an examination
J. Cox, B.G. DaleThe focus of the research described in this paper was to identify the key quality factors in Web site design and use. From the factors identified, a conceptual model has been…
Developing supply chain strategies based on the survey of supply chain quality and technology management
Chu‐Hua Kuei, Christian N. Madu, Chinho Lin, Wing S. ChowA two‐stage framework is developed on supply chain quality and technology management. This is based on a survey of the perceptions of practicing managers from Hong Kong’s business…
An investigation of the total quality management survey based research published between 1989 and 2000: A literature review
Ismail Sila, Maling EbrahimpourThere has been a plethora of published research related to total quality management (TQM) in the last few decades. However, very few studies focused on cataloging critical factors…
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ISSN:
0265-671Xe-ISSN:
1758-6682ISSN-L:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony