International Journal of Quality & Reliability Management: Volume 18 Issue 3

Enhancement and evaluation of pattern recognition in control charts

Rajesh Piplani, Norma Faris Hubele

Pattern recognition applied to control charts centers around the development and assessment of automated algorithms for detecting non‐random or unnatural patterns in observations…

Towards a contingency theory of TQM in services ‐ How implementation varies on the basis of volume and variety

Rhian Silvestro

This paper explores differences in the implementation of total quality management (TQM) in different types of service process, using a typology which distinguishes between…

A proposed model of TQM implementation based on an empirical study of Malaysian industry

T. Thiagaragan, M. Zairi, B.G. Dale

This paper is based on an empirical study of TQM implementation in the Malaysian industrial context. The main focus of the study was to identify quality factors for effective TQM…

Negative Log‐Gamma distribution for data uncertainty modelling in reliability analysis of complex systems ‐ Methodology and robustness

F. Allella, E. Chiodo, D. Lauria, M. Pagano

In the paper, the problem of uncertain data in reliability analysis of complex systems is examined. The analysis is addressed to system reliability assessment with imprecise…

Modified approach for prioritization of failures in a system failure mode and effects analysis

Nune Ravi Sankar, Bantwal S. Prabhu

Describes a new technique for prioritizing failures for corrective actions in failure mode and effects analysis (FMEA). This technique extends the risk prioritization beyond the…

A quality management implementation framework for manufacturing‐based R&D environments

Vinod Kumar, Todd Boyle

This research outlines the practices that managers believe are critical for achieving quality management in applied research and development (e.g. R&D, process development…