International Journal of Quality & Reliability Management: Volume 16 Issue 4

Towards measuring the “SPC implementation/practice” construct: Some evidence of measurement quality

Manus Rungtusanatham, John C. Anderson, Kevin J. Dooley

Describes the process and outcomes of operationalizing the 14 dimensions underlying the SPC implementation/practice construct. Employs a standard procedure to create a measurement…

Field failure database of CNC lathes

Yiqiang Wang, Yazhou Jia, Junyi Yu, Shangfeng Yi

To assess and improve the reliability of computerized numerical control (CNC) lathes, it is essential to collect field failure information throughout the products’ life and…

An evaluation of success factors using the AHP to implement ISO 14001‐based EMS

Kwai‐Sang Chin, Simon Chiu, V.M. Rao Tummala

Today’s growing concern in environment awareness forces manufacturers to strive for implementing competitive strategies in environmental management. With the introduction of ISO…

Acceptance sampling versus redundancy as alternative means to achieving goals for system reliability

Samuel B. Graves, David C. Murphy, Jeffrey L. Ringuest

Examines the trade‐off between system redundancy and acceptance sampling as alternative means to improve system reliability. We assume that components of the system follow an…

Quality management and its relationship with organizational context and design

Richard Germain, Nancy Spears

The research proposes a theory that organizational design mediates completely the effect of context on quality management. The results show that the greater the level of the…

Total quality management and information technologies: an exploration of the issues

Frank Dewhurst, Angel R. Martínez Lorente, Barrie G. Dale

Presents a complete and comprehensive review of the literature concerning the relationship between information technologies (IT) and total quality management (TQM) and examines…