International Journal of Quality & Reliability Management: Volume 12 Issue 5

Employee perceptions of quality: survey results

Burhan Fatih Yavas

Explores the perceptions of different dimensions of quality whichemployees at different levels in the organization have, and investigateshow these perceptions can be aligned to…

On the quality of construction engineering design projects: criteria and impacting factors

Raykun R. Tan, Yaw‐Guang Lu

Utilizes approaches from systems analysis, quality management andprevious empirical results to formulate the framework for the study.Took selected engineering consulting firms in…

Operations and environment: an expanded focus for TQM

Mark D. Hanna, W. Rocky Newman

Calls attention to an expanded focus for total qualitymanagement(TQM) which includes the environmental impact ofmanufacturing. Just as the concept of TQM forced a change in…

The partial aliasing patterns for Taguchi’s L12 orthogonal array

Hsien‐Tang Tsai

The use of the L₁₂ orthogonal array has been highlyrecommended in Taguchi’s experimentation; however, it has very complexpartial aliasing patterns (PAP). Proposes a method based…

Three suggestions for improving control charting procedures

Michael Wood

Discusses some of the practical difficulties commonly experiencedwith Shewhart control charts, and makes three suggestions for overcomingthese difficulties. The first suggestion…

Choice of inspection strategy using quality simulation

James D.T. Tannock

The effects of the choice of inspection level are poorly understoodby many manufacturing companies and frequently result in waste orcustomer dissatisfaction. Describes the use of…

A note on the upper bound and an algorithm for the optimal repair cost under minimal repair

Kun‐Jen Chung

Examines optimal cost limits for a Weibull‐distributed time tofailure and an exponentially distributed repair‐cost limit policy whichminimizes the average cost per unit time for…