Table of contents
The Pace of Change: A Case Study of the Development of a Total Quality Organization
Douglas Davis, Thomas J. FisherIn 1981 the management of a manufacturing plant in Sydney decided tointroduce TQM through the implementation of the principles andphilosophies laid down by W. Edwards Deming…
Benchmarking: Preventive Maintenance Practices at Japanese Transplants
Frederick ChenExamines the preventive maintenance practice at four Japanese transplantoperations in the USA. Illustrates the application of the totalproductive maintenance concept, kaizen…
Estimation of Parameters in Gamma Distribution
Jozef DopkeConsideration of the reliability of products can be frequently describedby gamma distribution. The Johnson estimation method for any data andsimplified maximum likelihood…
Management Support Systems for Service Quality Management: A Research Direction
T.C.E. Cheng, E.W.T. NgaiDiscusses the potential of applying management support systems (MSS) inquality management in a service context and suggests a viable researchdirection. Describes a research…
An Appraisal of Total Quality at Carello Lighting
G.A. Bohoris, J.S. Coombes, R.H. Blackwell, A.C. HamerCarello Lighting is a leading manufacturer of vehicle lighting,operating within a highly competitive market. Three years ago thebusiness embarked on a total quality improvement…
On the Production Rate of a Merge Production System
M.N. Gopalan, U. Dinesh KumarA merge production system which has parallel stations in the first stagefollowed by a single station in the second stage is analysed inconnection with the production rate of the…
ISSN:
0265-671Xe-ISSN:
1758-6682ISSN-L:
0265-671XOnline date, start – end:
1984Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridMerged from:
International Journal of Quality ScienceEditor:
- Professor Jiju Antony