Industrial Management & Data Systems: Volume 86 Issue 9/10

Computer Maintenance — Speed and Quality are Vital

Robert Brittaine

The need for third‐party companies to provide computer maintenance is certain to become more widespread as end users become more knowledgeable and specific in their requirements…

Humour in Managerial Communication

Jack Mendleson, Steven Golen, Patricia Adams

Until recently most managers were wary of using humour as a communication technique in the business setting, believing that the two did not mix. Now comic techniques are gaining…

Materials Management by Computer

T.C.E. Cheng

Materials management is an important and specialised function existing in all industries and utilities. Although the store management and purchasing functions have co‐existed for…

Now — Conferences by Video Link

Peter Nash

The traditional nature of conferences could change dramatically as video‐conferencing is more widely practised. This alternative is more economic, can be recorded for a permanent…

Using Data Intensively

Ian Law

Most commercial organisations have the hardware and software to gather and process as much, if not more, information than they can use. If the amount of information is not…

Expert Systems: Are they Right for your Business?

Richard Heygate

Exper t systems are used to solve problems by drawing on human knowledge and experience. They are used currently in areas such as medicine and finance. A three‐part framework is…

Opportunities for Technology Development

Douglas E. Olesen

The number of options for Research and Development (R&D) and technology development are growing. For many American companies their investment in this area is their single most…