Industrial Management & Data Systems: Volume 123 Issue 2

Perception of time in the online product customization process

Yue Wang, Daniel Y. Mo, Hoi Lam Ma

Many e-commerce companies adopt a product customization platform offering various choices for customers to configure products to better satisfy their needs. However, a method to…

Knowledge management technologies and organizational performance: a meta-analytic study

Gang Liu, Aino Kianto, Eric Tsui

This meta-analytic study tries to synthesize the mixed relationships between knowledge management technologies (KMT) and organizational performance as well as aims to explore the…

The effects of job demands of enterprise social media on employees' outcomes: a curvilinear mediated model

Shiqi Liu, Tao Shen, Yuliang Wu, Yang Chen, Yifan Li, Yumeng Tang, Lu Lu

Extant research has paid considerable attention to the effects of enterprise social media (ESM) on employees' work attitudes and outcomes, yet the authors know little about the…

Monitoring corporate credit risk with multiple data sources

Du Ni, Ming K. Lim, Xingzhi Li, Yingchi Qu, Mei Yang

Monitoring corporate credit risk (CCR) has traditionally relied on such indicators as income, debt and inventory at a company level. These data are usually released on a quarterly…

A joint modeling and exploratory framework for intra-firm collaboration within construction and mining equipment industry

Mohit Goswami, Felix T.S. Chan, M. Ramkumar, Yash Daultani, Saurabh Pratap, Ankita Chhabra

In this research, collaboration attributes related to the firm's intrinsic and extrinsic facets at pertinent levels (i.e. enterprise, strategic, operational, and tactical levels…

System dynamics modeling and robustness analysis for capital-constrained supply chain under disruption

Xiaoming Zhang, Yangyan Shi, Peng Zhang, Fang Xu, Chaozhe Jiang

The purpose of this study is to explore mitigation measures for cash flow interruption during the epidemic and provide decision support to ensure the regular operation and…

Human–bot co-working: job outcomes and employee responses

Yu-Qian Zhu, Kritsapas Kanjanamekanant

Robotic process automation (RPA) has been widely implemented to automate digital tasks. The resulting new type of human–bot co-working environment, however, has been understudied…

Data analytics dynamic capabilities for Triple-A supply chains

Mohammad Daneshvar Kakhki, Alan Rea, Mehdi Deiranlou

This study aims to analyze the mediating role of data analytics management capability (DAMC) in the relationship between supply chain integration (SCI) and supply chain agility…

Untangling operational performance implication of ambidextrous blockchain initiatives: an empirical investigation of Chinese manufacturers

Ying Kei Tse, Shiyun Wang, Xiaohong Liu, Chun Ho Wu

Blockchain has been considered as a disruptive technology and every industry stands to benefit from it. According to Deloitte, increasing number of managers claim that their firms…

The effects of appearance personification of service robots on customer decision-making in the product recommendation context

Shengliang Zhang, Guanyu Tang, Xiaodong Li, Ai Ren

The COVID-19 pandemic has made contactless services such as those provided by robots increasingly pervasive. Some stores are gradually adopting service robots to sell products…

Unravelling the antecedents of misbehaviours in the sharing economy: a motivated cognition perspective

Teng Teng, Huifang Li, Ji Wu, Yang Zhou, Liangqing Zhang

In the sharing economy (SE), consumer misbehaviour is an operational challenge for platforms due to its negative outcomes. The psychological mechanism behind consumer misbehaviour…

Space economy: a new frontier of information systems, analytics and digital commerce

Yang Lei, Yue Guo, Xiaotong Li, Zhe Jing

The space industry has experienced rapid development over the last few years. Activities such as building things in space, learning about our Earth and exploring outer space are…

Making better IS security investment decisions: discovering the cost of data breach announcements during the COVID-19 pandemic

Tianxi Dong, Suning Zhu, Mauro Oliveira, Xin (Robert) Luo

Stock price reactions have often been used to evaluate the cost of data breaches in the current information systems (IS) security literature. To further this line of research…

Mobile wallets in cash-based economies during COVID-19

Chinedu Wilfred Okonkwo, Lateef Babatunde Amusa, Hossana Twinomurinzi, Samuel Fosso Wamba

The coronavirus disease 2019 (COVID-19) pandemic altered business and personal activities globally especially stimulating contactless financial transactions. However, despite the…

Blockchain innovation ecosystems orchestration in construction

Eleni Papadonikolaki, Algan Tezel, Ibrahim Yitmen, Per Hilletofth

Rapid advancements in blockchain technology transform various sectors, attracting the attention of industrialists, practitioners, policymakers and academics, and profoundly affect…