Industrial Management & Data Systems: Volume 122 Issue 7

The impacts of industry environment on software insourcing, outsourcing, and buying

Xiaowei Liu, Wen Guang Qu, Alain Pinsonneault

Nowadays, an increasing number of firms choose to develop proprietary software, instead of buying packaged software. What factors will affect different types of software…

Understanding compliance intention of SNS users during the COVID-19 pandemic: a theory of appraisal and coping

Ping Li, Younghoon Chang, Shan Wang, Siew Fan Wong

The purpose of this paper is to explore the factors affecting the intention of social networking sites (SNS) users to comply with government policy during the COVID-19 pandemic.

IS capabilities, supply chain collaboration and quality performance in services: the moderating effect of environmental dynamism

Teng Teng, Christos Tsinopoulos, Ying Kei Tse

The purpose of this study is to explore the effects that information systems (IS) capabilities can have on supplier collaboration and customer collaboration and on quality…

Online communities and offline sales: considerations on visiting behavior dimensions and online community types

Yuan Sun, Yating Zhong, Qi Li

As an increasingly popular tool for product exploration, online communities have an important impact on consumers’ purchasing decisions. The purpose of this study is to gain a…

Embracing mobile shopping: what matters most in the midst of a pandemic?

Xiu Ming Loh, Voon Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi, Samuel Fosso Wamba

The COVID-19 pandemic has brought about significant changes to the lives of many people. One of which is the accelerated digitalization in the commerce sector. Hence, this study…

Impact of just-in-time (JIT) on supply chain disruption risk: the moderating role of supply chain centralization

Yuxiao Ye, Mohammed Ali Suleiman, Baofeng Huo

The relationship between just-in-time (JIT) and supply chain disruption risk is unclear from the existing literature. This paper aims to investigate the impact of supplier JIT and…

A configurational analysis of cross-channel integration

Qi Deng, Guijun Zhuang, Sihan Li, Hailong Yang

Cross-channel integration improves the operations of multi-channel and omnichannel marketing and increase firms' overall performance. By addressing the extant gaps in current…

A prescriptive framework to support express delivery supply chain expansions in highly urbanized environments

Rafael Diaz, Canh Phan, Daniel Golenbock, Benjamin Sanford

With the proliferation of e-commerce companies, express delivery companies must increasingly maintain the efficient expansion of their networks in accordance with growing demands…

Linking environmental forces, absorptive capacity, information sharing and innovation performance

Adegoke Oke, Daniel Prajogo, Moronke Idiagbon-Oke, T.C. Edwin Cheng

This study seeks to understand how regulatory and competitive forces impact firms' actions and innovation performance. The study investigates how firms strategize internally and…