Industrial Management & Data Systems: Volume 119 Issue 8

Understanding online review helpfulness in omnichannel retailing

Shuiqing Yang, Yusheng Zhou, Jianrong Yao, Yuangao Chen, June Wei

As retailers have increasingly embraced an omnichannel retailing strategy, explaining and predicting the helpfulness of online review should consider both online-based and…

Assessing sustainability performance of high-tech firms through a hybrid approach

Li Cui, Mengru Zhai, Jing Dai, Yang Liu, Pan Zhang

In light of the lack of subjective criteria and scientific rationality in current sustainability performance assessment, the purpose of this paper is conducted to improve the…

Self-gratification and self-discrepancy in purchase of digital items

Shuainan Li, Chee Wei Phang, Hong Ling

While previous research underscored self-presentation desire as an important motivator of digital item purchase, user needs for digital items may become increasingly inner-focused…

What determines customers’ continuance intention of FinTech? Evidence from YuEbao

Zhenning Wang, Zhengzhi (Gordon) GUAN, Fangfang Hou, Boying Li, Wangyue Zhou

The purpose of this paper is to investigate the effects of trust in service and structural assurance on the continuance intention of FinTech services, and the roles of technical…

The relationship between network capabilities and innovation performance: Evidence from Chinese high-tech industry

Gang Fang, Qing Zhou, Jian Wu, Xiaoguang Qi

Innovation networks provide an efficient mechanism for organizations to realize their potential for knowledge learning and innovation improvement. Firms situated within innovation…

Production data analysis system using novel process capability indices-based circular economy

Kuo-Ping Lin, Chun-Min Yu, Kuen-Suan Chen

The purpose of this paper is to establish mechanisms for process improvement so that production efficiency and product quality can be expected, and create a sustainable…

A study on the promotional mix of pre-service in the view of service design

Chenxiang Qian, Chih-Fu Wu, Zhenbo Zhang, Hsin-Yu Huang

The purpose of this paper is to explore current marketing communication mixes (MCMs) in two industries, electronics home appliance stores (face-to-face interaction) and remote…

An Ontology-based Bayesian network modelling for supply chain risk propagation

Shoufeng Cao, Kim Bryceson, Damian Hine

Supply chain risks (SCRs) do not work in isolation and have impact both on each member of a chain and the performance of the entire supply chain. The purpose of this paper is to…

Exploring blockchain technology in international trade: Business process re-engineering for letter of credit

Shuchih Ernest Chang, Yi-Chian Chen, Tzu-Ching Wu

The purpose of this paper is to explore the applicability of blockchain technology in international trade process from a perspective of letter of credit payment.

Sequential auction based parking space sharing and pricing mechanism in the era of sharing economy

Bing Qing Tan, Su Xiu Xu, Ray Zhong, Meng Cheng, Kai Kang

The purpose of this paper is to design a parking space management platform to alleviate the parking problem and a two-stage solution for sharing and allocating parking spaces.

An empirical analysis of emoji usage on Twitter

Mengdi Li, Eugene Chng, Alain Yee Loong Chong, Simon See

Emoji has become an essential component of any digital communication and its importance can be attested to by its sustained popularity and widespread use. However, research in…

A model for the selection of transportation modes in the context of sustainable freight transportation

Vijayta Fulzele, Ravi Shankar, Divya Choudhary

A sustainable freight transportation system involves freight processes that are economically efficient, socially inclusive and environment friendly. For enhancing sustainability…

Consumer behavior in the omni-channel supply chain under social networking services

Bo Yan, Yan-Ru Chen, Xiao-Tai Zhou, Jing Fang

The purpose of this paper is to analyze how social networking services (SNSs) affect consumers’ behaviors on the omni-channel supply chain by using a reverse research method.

Online news recommendations based on topic modeling and online interest adjustment

Duen-Ren Liu, Yu-Shan Liao, Jun-Yi Lu

Providing online news recommendations to users has become an important trend for online media platforms, enabling them to attract more users. The purpose of this paper is to…

An IoMT-based geriatric care management system for achieving smart health in nursing homes

Valerie Tang, K.L. Choy, G.T.S. Ho, H.Y. Lam, Y.P. Tsang

The purpose of this paper is to develop an Internet of medical things (IoMT)-based geriatric care management system (I-GCMS), integrating IoMT and case-based reasoning (CBR) in…

Provision and usage of open government data: strategic transformation paths

Juyeon Ham, Yunmo Koo, Jae-Nam Lee

To create the expected value and benefits through open data, appropriate provision and usage of data are required simultaneously. However, the level of provision and usage of open…