Industrial Management & Data Systems: Volume 114 Issue 2

Integrating production planning and maintenance: an iterative method

Shixiong Zhao, Liya Wang, Yu Zheng

Making decisions on production and maintenance separately, as is often done in practice and research literature, may not result in overall optimization. This paper aims to propose…

Can integration difficulties affect innovation and satisfaction?

Alexandra Simon, Luc Honore Petnji Yaya, Stanislav Karapetrovic, Marti Casadesus

The difficulties in the integration of management systems (MSs) and their relationship with innovation and customer satisfaction are explored by proposing a model that links these…

Empirical verification of the balanced scorecard

Aleksander Janeš

The development and empirical verification of the balanced scorecard (BSC) model are key parts of the research of a case study on the performance measurement system (PMS) of the…

Role of gender on acceptance of mobile payment

Francisco José Liébana-Cabanillas, Juan Sánchez-Fernández, Francisco Muñoz-Leiva

The purpose of the research is to try to explain the intention of adopting a new mobile payment (m-payment) system in a country where this type of payment systems does not have a…

The impact of capabilities on performance

Mait Rungi

The research finds how much the different types of capabilities influence the performance outcome of a company. A special focus is put on companies that use projects in their…

A firm's post-adoption behavior: loyalty or switching costs?

Jun-Gi Park, Kijun Park, Jungwoo Lee

– This study aims to investigate the influences of loyalty and switching costs toward a firm's overall post-adoption behavior in using information system.

Security investment in aviation industry: a longitudinal analysis

Ying Wang, Francis Kofi Andoh-Baidoo, Jun Sun

Terrorist attacks have generated interests among practitioners and researchers on transportation security enhancement. This study investigates the role that rationality play in…

Business social networks and academics' entrepreneurial intentions

Virginia Fernández-Pérez, Patricia Esther Alonso-Galicia, María del Mar Fuentes-Fuentes, Lazaro Rodriguez-Ariza

This study analyses the role of social networks and their effects on academics' entrepreneurial intentions (AEI), from an academic cognitive perspective. Specifically, the paper…

Communication effectiveness on IT service relationship quality

Jun-Gi Park, Seyoon Lee, Jungwoo Lee

– This study aims to investigate the effect of communication effectiveness (CE) on service quality (SQ) leading to relationship quality (RQ) in IT service relationships.