Industrial Management & Data Systems: Volume 113 Issue 5

A hybrid approach to knowledge flow

Chinho Lin, Ju‐Chuan Wu, Hua‐Ling Tsai

This study attempts to develop an approach with triangulation to explore the determinants of knowledge flows, as well as the relationships among them.

Lean manufacturing: costing the value stream

Patxi Ruiz‐de‐Arbulo‐Lopez, Jordi Fortuny‐Santos, Lluís Cuatrecasas‐Arbós

The purpose of this paper is to identify the shortcomings of traditional cost accounting techniques in lean companies and then it seeks to analyse the validity and convenience of…

Information technology capability‐enabled performance, future performance, and value

Chorng‐Shyong Ong, Poyen Chen

The purpose of this paper is to simultaneously determine the impact of information technology capabilities on firm performance, future firm performance, and firm value.

Empirical heuristics for improving intermittent demand forecasting

Fotios Petropoulos, Konstantinos Nikolopoulos, Georgios P. Spithourakis, Vassilios Assimakopoulos

Intermittent demand appears sporadically, with some time periods not even displaying any demand at all. Even so, such patterns constitute considerable proportions of the total…

Improving competitive positioning through complementary organisational resources

Neil F. Doherty, Mark Terry

In this paper, the authors seek to draw upon resource‐based theory to explore the role of existing, complementary organisational resources, in leveraging sustainable improvements…

Event‐brand transfer in an entertainment service: experiential marketing

Natalia Vila‐López, MaCarmen Rodríguez‐Molina

One of the channels a brand can use to create experiences is events. The brand promoting the event and its sponsors can obtain various benefits in the form of brand image…

Key factors of teenagers' mobile advertising acceptance

José Martí Parreño, Silvia Sanz‐Blas, Carla Ruiz‐Mafé, Joaquin Aldás‐Manzano

The purpose of this paper is to analyse key drivers of teenagers' attitude toward mobile advertising and its effects on teenagers' mobile advertising acceptance.

The determinants of satisfaction with e‐banking

Francisco Liébana‐Cabanillas, Francisco Muñoz‐Leiva, Francisco Rejón‐Guardia

The aim of this paper is to contribute to the field of satisfaction research from the perspective of electronic banking users; a topic of great interest to the business strategies…